Connie Cannon Email & Phone Number

An experienced technical writer / business analyst adept at analyzing complex systems and processes and delivering clear, concise information. A career emphasis on software documentation, yet fully prepared by a background in English Literature, Journalism, and Creative Writing to produce nearly any type of communication required.Experienced writing for a variety of audiences in a variety of industries. A passionate customer advocate focused on what the customer needs to know and accomplish. Often instrumental in discovering opportunities for process and usability improvement. Accustomed to the software development lifecycle, thriving in both Agile and traditional environments. A skilled collaborator with experience working on distributed teams and synchronizing with translation/localization schedules.Always well-versed in the latest tools and methods, while remaining versatile, resourceful and adaptable.Specialties: • Documentation Project Management and Planning• User Guides, Reference Manuals, and Online Help• Training Materials and Courseware• Reports, Articles, Newsletters, and Blogs• Marketing Collateral and Multimedia Presentations• Template and Graphic Design• HTML and Web Design• Structured Authoring in XML• Business Analysis and Requirements Discovery• Diagrams - UML Use Case and Activity, Workflow, Entity Relationship• UI Prototypes

Listed skills include Technical Writing, Manuals, Agile Methodologies, Requirements Analysis, and 31 others.

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  Uc Irvine

  B.A.