Member of the executive leadership team; Manage staff workflows, procedures and efficiencies and look for more efficient ways to handle our day-to-day workload. Provide end user support to the staff for all software programs and serve as the liaison with the computer consultant and the tech support staff of our partners. Manager and oversee all operations, administration and accounting including accounts receivable, vendor payable and company payable for approximately 1500 agents and 30 insurance companies; and filing of surplus lines taxes for over 40 states. Manage a team of 13 operations and administration professionals to support the overall operation of the organization.

Manage staff workflows, procedures and efficiencies and look for more efficient ways to handle our day-to-day workload. Provide end user support to the staff for all software programs and serve as the liaison with the computer consultant and the tech support staff of our partners. Oversee all accounting including accounts receivable, vendor payable and company payable for approximately 700 agents and 30 insurance companies; Handle bank reconciliation for million dollar organization and surplus line tax processing for 13 states. Continue to serve as backup for human resources and facilities management.

Currently handle all accounting and IT duties. Perform all duties with regards to accounts receivable and company payable for approximately 700 agents and 30 insurance companies; bank reconciliation for million dollar organization; surplus line tax processing for eight states; oversee vendor payables. Provide end user support to the staff for all software programs and serve as the liaison with the computer consultant and all tech support staff. Continue to serve as backup for human resources and facilities management.

Assistant underwriter for auto and commercial lines. Rated and quoted commercial auto risks; requested additional information needed; processed non-renewal notices and served as assistant to the auto underwriters. Processed renewal quotes on commercial lines risks; reviewed inspections; data entry of new submissions for workers compensation risks; offered renewal quotes for workers compensation and handled all processing of final audits performed for workers compensation.

Currently oversee accounting, facilities management and information technology. Handle all office related issues regarding building and equipment maintenance. Provide end user support to the staff for all software programs and serve as the liaison with the computer consultant and all tech support staff. Past duties have included all aspects of accounting and human resources including supervise approximately 25 employees in absense of upper management; accounts receivable and company payable for approximately 500 agents and 25 insurance companies; bank reconciliation for million dollar organization; human resource representative for approximately 30 employees; benefits coordinator for approximately 30 employees; conduct benefits sessions, interpret policies/procedures, provide employee relations. Continue to serve as backup for the accounting manager and director of human resources.

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United Way of Canadian County administrator including supervision of one employee. Staff trainings on computer software programs. Human resource consultant for partner agencies and member of HR Support Team creating a plan for staff development. Backup payroll administrator for 25 employees. Personnel guidelines committee to revise Employee Policy & Procedure Handbook. Data entry of all donations and donation payments and deposit CFC & State campaign monies. End-of-month reports for a $14.6 million campaign and Word/Excel merges for mailings. Lead Information Technology Committee to develop a plan of action and recommendation for new computer software and hardware. Handle all computer related issues and serve as the liaison with the computer consultant. Backup phone administrator, accounts receivable and accounts payable

Payroll administrator for approximately 375 employees, coordinating with OSU-Stillwater office. Benefits coordinator for approximately 200 full-time employees, coordinating with OSU-Stillwater office. Conducted benefits sessions (new employee orientation), interpreted policies/procedures, provided employee relations. Assisted with advertising for positions, reviewing resumes, and interviewing of Personnel Manager. Lead Personnel Department during search process for Personnel Manager. HRIS maintenance and payroll input

Managed overall office operations with supervision of nine employees. Interviewed and hired for office openings. Trained new employees on procedures. Payroll administrator for approximately 180 employees. HRIS maintenance and employee relations. Cash flow, data entry, customer service, new & used vehicle desk, title clerk, inventory clerk, accounts receivable, accounts payable, receptionist