Director Of Operations
CurrentMember of the executive leadership team; Manage staff workflows, procedures and efficiencies and look for more efficient ways to handle our day-to-day workload. Provide end user support to the staff for all software programs and serve as the liaison with the computer consultant and the tech support staff of our partners. Manager and oversee all operations, administration and accounting including accounts receivable, vendor payable and company payable for approximately 1500 agents and 30 insurance companies; and filing of surplus lines taxes for over 40 states. Manage a team of 13 operations and administration professionals to support the overall operation of the organization.