Retail Senior Trainer
Hallmark Cards, Inc. - Kansas City, Mo
Program Manager for the development, coordination, and delivery of SET (Store Execution and Training); project manager of seasonal execution materials to Hallmark Gold Crown retailers eight (8) editions/annually, including management of all production and delivery schedules which drive coordination of varied business unit components. Manage the Product Knowledge Training portion of the Retail University curriculum, including strategy and content development; manage timely delivery of Product Knowledge Cards and PK Tips of the Day video series; manage the process of frequent on-line posting of training to drive web usage of Retail Connect site.Partner in needs-assessment process to ensure the continual research, development and growth of Hallmark Retail University curriculum.