Connor Bauer Email & Phone Number

Bundaberg, Queensland, Australia

Bundaberg, Queensland, Australia

• Undertake initial problem assessment and wherever possible educate the end user.• Take responsibility for the support requests to ensure they are prioritized and completed in a timely manner. • Creating and managing user accounts and policies to give access to the systems.• Managing Azure Services including Azure Active Directory, DNS, and Group Policy.• Collaborate across IT team to investigate and resolve incidents.• Install, configure, and maintain software licensing, subscriptions, updates patching of OS and application in workstations. • Office 365, Microsoft SharePoint, MS Teams Administration, Intune administration.• Provide technical support, implementation, configuration, and maintenance of ICT systems including maintenance of Standard Operating Environments (SOE), supporting infrastructure, systems, and other end user technologies. • Provide specialized customer service and support following ITSM principles.

Bundaberg, Queensland, Australia

Bundaberg, Queensland, Australia

Diploma In Information Technology, Information Technology

Cert Iii In Business Administration, Business Administration And Management, General

Education record