Connor Brigman Email & Phone Number

Raleigh, North Carolina, United States

• Lead discovery sessions with end users to understand, refine, and prioritize business requirements.• Assist with planning and identifying system enhancements.• Clarify technical concepts to non-technical stakeholders.• Work with team members, technology, and QA throughout the agile project lifecycle to ensure the delivered solution meets the business requirements.• Monitor project progress and identify opportunities for process improvement and optimization.• Provide technical and admin support for end-users daily through role modifications, correcting keying errors, and identifying and documenting bugs.

• Provided technical support by responding to inquiries and working to improve the end-user experience.• Attended discovery sessions with end-users to document business requirements for system enhancements.• Assisted with bug fixes and system enhancements.• Produced reports based on user requirements for analysis. • Developed test scripts based on technical requirements and assisted QA to troubleshoot issues that occurred during testing.

Masters In Business Administration, Business Administration

Activities and Societies: Graduate certificate in Project Management

Bachelor Of Business Administration, Business Administration, Management And Operations

Activities and Societies: BB&T Emerging Leaders Certification

Associate Of Arts - Aa, University Preparatory