Information Technology Specialist with 25 years of experience supporting PC software & hardware systems as well as SME networks. Experience includes the design & manufacturing of PC computers & servers, 1st, 2nd, 3rd & 4th tier End User support via remote and direct access as a self employed IT Specialist.Background includes designing, manufacturing and installation of hardware, configuring, modifying, service, support and troubleshooting Windows NT and all other Microsoft operating systems and software, as well as experience determining, planning, acquiring, and implementing systems to the satisfaction of hundreds of clients both on land, and sea around the world. In the retail/sales sector, I partnered with the national chain PC Support Group and became an Approved Partner. I opened a retail public location offering sale, service and support facilities to West Lothian's residents. I also gained additional expertise creating and maintaining corporate and personal Web sites.Specialties: • Client Technical Support & Training• Component Level Repair• Computer Diagnostics & Repair• Computer Hardware Installation• Contract Negotiations• Customer Sales/Service• IT Consulting• Local Area Networks (LAN)• PC Repair & Security• Performing Daily Backups & Restoring Data• Personal Computer Support• Purchasing• Remote Support & Maintenance• Stock Control• Stock Purchase Price Negotiations• Troubleshooting/Problem Solving• User Support• Wireless Networking