Connor Manley Email & Phone Number

Chicago, Illinois, United States

Chicago, Illinois, United States

Built a survey to understand how Customer Success (CS) teams define and interact with Quick-Turn Data Pulls (QTDPs)Distributed survey to 160+ CS team members and developed incentive program to encourage responses.Performed in-depth analysis on results to inform how Customer Response should best handle QTDP work.Delivered multiple reports for large client using data in Excel and Answers on Demand.

Tasked with understanding the social media habits and brand engagement of Generation Z.Designed and analyzed a survey to gain valuable insights in how Gen Z interacts with the online world, and how that can translate to multi-family housing.Presented our findings to senior leadership as a basis for future marketing strategies.Individually, researched and assembled a project on redlining and the ongoing effects of racial segregation in housing.

Responsible for Reputation Management and SEO by maximizing Google My Business and responding to resident reviews.

Oxford, Ohio

Worked closely with supervising professor to help run Business Communication class as part of the Farmer School's First-Year Integrated Core. Primary responsibilities include being a present and active participant in each class session, providing feedback on student work/assignments, and being available as a resource for students who seek help.

Pittsford, New York

Responsible for ensuring consistency and quality on stationery and online listings for 160 multi-family communities.

Pittsford, Ny

I was tasked with using the company's 160 property websites to sort, move, and rename the majority of the Marketing Department's photos. I followed an existing process while also suggesting updates/improvements and creating a procedure of my own for a different collection of photos.

Penfield, Ny

Executed a variety of tasks at the facility. Worked as belayer at the rock climbing wall responsible for ensuring enjoyment and safety for children aged 5 and up. I also worked as part of a team responsible for organizing and executing two seasons of youth flag football for children ages 5-12.

Pittsford, Ny

I worked as a part of a team responsible for transitioning the company's files from a server to the Microsoft SharePoint service. Learned valuable skills in the Microsoft Office suite as well as improved my professional communication and collaboration.

Bachelor'S Degree, Business Economics And Business Analytics, 3.83

Activities and Societies: Associated Student Government (Secretary for Off-Campus Affairs), Vice President Economics Club, Beta Gamma.

New York State Regents Diploma With Advanced Designation With Honors

Activities and Societies: Summa Cum Laude Graduate; President of Key Club; Vice-President of Student Council