Connor Mesec Email & Phone Number

Milwaukee, Wisconsin, United States

Ames, Iowa, United States

- Promoted for consistently delivering quality software within estimated timeframes and leading multiple parallel projects to completion.- Improved the product’s CSAT score from 70% to 97% by leading the quick and successful development of many key features.- Dramatically decreased the number of support issues and SEVs within the product by 75% by delegating bug fixes, implementing best practices, and directly communicating with customers.- Increased knowledge and technical skills of other delivery managers and teammates by leading workshops on SQL, AWS, and REST APIs.- Leverage Monte Carlo simulations to accurately estimate project completion dates.- Developed a web app that allows the user to upload a csv from Jira and run a Monte Carlo simulation and change variables to see how they affect the completion date confidence intervals. Built with React JS- Saved HR 20 hours each week by automating data entry tasks and the maintenance of a graph database. - Created a standard for Professional Services tracking, reporting, and forecasting by developing a streamlined process and automating the storage of large data sets.- Developed an appealing and automated KPI dashboard that is used by executives to make business decisions.- Coach development teams to understand how projects roll up into the larger product/platform vision.

Ames, Iowa

- Facilitate the creation, alignment, and accountability of R&D OKRs.- Lead team stand up, retrospectives, sprint planning, grooming, backlog prioritization, and quarterly planning for local and remote teams.- Develop product acceptance criteria and release strategy with the Product Manager/Owner.- Communicate and track down team dependencies and support issues across multiple teams and product lines.- Analyze team velocity and metrics to make process improvements.

Bozeman, Montana

Montana State University, Bozeman, Montana

- Responsible for the operations of the MSU Hockey Club, a $100,000 budget organization- Ensure compliance with all regulations of the club, Montana State University, and the Club Sports Council- Delegate duties to players and managers and ensured those duties are completed in a timely and effective manner- Design and maintain the club website (www.msuhockey.com)- Develop, in collaboration with a marketing director and coaches, a marketing strategy, sponsorship list, recruitment brochure and letter

Bozeman, Montana

Bozeman, Montana

- Managed the sales floor in Bozeman’s branch over the course of a competitive 10-week internship- Organized the workload of over 70 employees in order to drive sales and maintain quality customer service- Consistently achieved and surpassed sales goals while acting as “Leader On Duty”- Worked with leaders to develop strategies to increase employee retention and outreach

Bachelor'S Degree, Biology/Biological Sciences, General

Minor, Computer Science