Connor Wynkoop Email & Phone Number

Austin, Tx, Us

Austin, Texas Metropolitan Area

Making robots that work

Austin, Texas, United States

• Improved the rate that new features are added to the FoxBot by 100% through designing and implementing a product intake board process in Jira.• Led the zero-to-one development of the trailer loading product leading to new sales and opportunities by surveying customer warehouses and working with engineering to create an adaptable product for multiple workflows.• Enhanced the user experience when operating the FoxBot by collaborating with the product design team to redesign the tablet… Show more • Improved the rate that new features are added to the FoxBot by 100% through designing and implementing a product intake board process in Jira.• Led the zero-to-one development of the trailer loading product leading to new sales and opportunities by surveying customer warehouses and working with engineering to create an adaptable product for multiple workflows.• Enhanced the user experience when operating the FoxBot by collaborating with the product design team to redesign the tablet user interface.• Reduced product compliance risk by collating legal requirements in the markets where Fox operates to ensure adherence to regulations.• Established and maintained the product backlog for the FoxBot by participating in weekly product roadmap calls with enterprise customers Show less

Austin, Texas, United States

• Increased the amount of customer support ticket information by 50% by leading an overhaul of Fox's entire support system• Identified 3 gaps in Fox's support pipeline that once fixed, led to an increased understanding about the customer experience and 2 product features Fox should focus on in the future• Improved company-wide knowledge of Fox's performance by 100% by reporting on 5 KPIs at the monthly company all-hands presentation• Helped improve the understanding of Fox's… Show more • Increased the amount of customer support ticket information by 50% by leading an overhaul of Fox's entire support system• Identified 3 gaps in Fox's support pipeline that once fixed, led to an increased understanding about the customer experience and 2 product features Fox should focus on in the future• Improved company-wide knowledge of Fox's performance by 100% by reporting on 5 KPIs at the monthly company all-hands presentation• Helped improve the understanding of Fox's autonomy stack by 10% by parsing and visualizing 4 health scores• Reduced robot downtime by 15% by creating a predictive alert to fix a major hardware failure• Expanded the amount of data streams at Fox by 66% by creating a PostgreSQL database filled with Jira ticket information Show less

Austin, Texas, United States

Having started the data analytics department at my company I am responsible for a wide variety of things such as:• Verifying data integrity• Creating and improving KPIs such as customer health, utilization, and intervention rate• Creating dashboards for both internal and external use• Conducting weekly meetings with customers to go over their performance for the week and how they can improve their productivity.In my short couple of months at the company, I have… Show more Having started the data analytics department at my company I am responsible for a wide variety of things such as:• Verifying data integrity• Creating and improving KPIs such as customer health, utilization, and intervention rate• Creating dashboards for both internal and external use• Conducting weekly meetings with customers to go over their performance for the week and how they can improve their productivity.In my short couple of months at the company, I have accomplished the following:• Introduced a series of customer facing Tableau dashboards to aid data understanding, improving customer productivity by 50%• Improved the autonomy stack by using data to identify bugs in the code, reducing errors by 20%• Created and adjusted KPIs such as customer health, utilization, and intervention rate• Utilized SQL queries and physical inspection of robots on customer sites to improve data integrityand quality• Acted as a liaison between customers and the Fox hardware and software teams through weekly customer meetings discussing the performance and any necessary product improvements Show less

Durham, North Carolina, United States

I helped prospective students learn more about Duke and the Fuqua School of Business by:• Participating in Virtual Student Panels• Hosting In-Person/Virtual Visits and Special Events• Communicating with Prospective/Admitted Students

Charlottesville, Virginia Area

While at the University of Virginia pursuing my undergraduate degree in Mechanical Engineering, I had the opportunity to work in the Materials Science and Engineering department doing research in Additive Manufacturing. I primarily focused on the 3D printing of concrete but I also got to dabble in metal 3D printing. I had a lot of responsibilities as a research assistant, but some of my accomplishments and responsibilities were the following:• Led concrete additive manufacturing… Show more While at the University of Virginia pursuing my undergraduate degree in Mechanical Engineering, I had the opportunity to work in the Materials Science and Engineering department doing research in Additive Manufacturing. I primarily focused on the 3D printing of concrete but I also got to dabble in metal 3D printing. I had a lot of responsibilities as a research assistant, but some of my accomplishments and responsibilities were the following:• Led concrete additive manufacturing research project that was conducted alone; wrote proposal and received $4,000 from Harrison Undergraduate Research Award• Discovered that epoxy resin cannot be used as a means of creating fast setting concrete• Conducted a business analysis on the feasibility of implementing concrete 3D printing to build a neighborhood Show less

Indianapolis, Indiana, United States

During summer 2020 when the COVID-19 pandemic was in full swing I had the opportunity to go work in Indianapolis, Indiana as an Industrial Engineering Intern. Going into this internship I knew next to nothing about programming and data visualization, and over the course of the summer I self-taught myself how to program using SQL and Microsoft VBA in order to do the following: • Created first centralized database in 2020 for industrial engineering department to house day to day… Show more During summer 2020 when the COVID-19 pandemic was in full swing I had the opportunity to go work in Indianapolis, Indiana as an Industrial Engineering Intern. Going into this internship I knew next to nothing about programming and data visualization, and over the course of the summer I self-taught myself how to program using SQL and Microsoft VBA in order to do the following: • Created first centralized database in 2020 for industrial engineering department to house day to day tools• Manipulated and cleaned data downloaded from SAP• Integrated machine optimizer, demand analysis, and report generation tool within MS Access database using VBA and SQL• Designed and implemented easy-to-use interface to access each tool in the database using features in MS Access• Interpreted data and created dashboards using Microsoft Power BI and Excel that helped manufacturing engineers interpret the manufacturing floor whenever they needed Show less

Master Of Science - Ms, Quantitative Management: Business Analytics

Activities and Societies: Judicial Representative for Master in Quantitative Management Association, Representative for the Fuqua School.

Master Of Science - Ms, Quantitative Management: Business Analytics

Bachelor Of Science - Bs, Mechanical Engineering

Activities and Societies: Undergraduate Research Assistant I minored in Engineering Business and I graduated with distinction.