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Connor Amos is listed as Software Support Team Lead at Netsmart, a with 1655 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a work email signal at ntst.com and a matched LinkedIn profile for Connor Amos.
Connor Amos previously worked as Support Team Lead at Netsmart and Solution Support Analyst II at Netsmart. Connor Amos holds B.A., Communication Studies from University Of North Carolina At Chapel Hill.
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AeroLeads found 1 current-domain work email signal for Connor Amos. Compare company email patterns before reaching out.
Experienced solutions provider in the Healthcare industry with an interest in connecting clients with the right services. Currently, as a Support Team Lead, I am focused on maintaining client relationships and ensuring our software is being used to its full potential. Additionally, I have worked in the Medical Device field providing patient services while managing physician accounts. If you'd like to connect, feel free to send me a message.
Listed skills include Sales, Management, Leadership, Customer Satisfaction, and 7 others.
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Raleigh-Durham, North Carolina Area
• Lead a team that provides support to over 400 Home Health and Hospice agencies. • Provide statistical and performance feedback for each team member. • Manage escalations by coordinating with clients and internally across departments to ensure issues are resolved. • Continually evaluate processes and procedures and implement methods to improve efficiency. • Maintain existing client relationships.
Raleigh-Durham, North Carolina Area
• Provide second level technical support for 13 Strategic Hospice/Home Health agencies. With each account having over 150 end users.• Collaborate with agencies to troubleshoot and resolve questions and/or product complications in the areas of system configuration/setup, product functionality, and bugs/enhancements.• Communicate and work with clients to ensure performance optimization of the Homecare product.• Assess nature of system or service issues and resolve technical or sophisticated support problems through independent judgment and advanced problem solving skills.• Utilize Salesforce to track support requests and ensure proper notation of the customer issues and the steps taken to resolve these issues.• Coordinate across teams to guarantee our client’s concerns are resolved and all team members stay up-to-date on the resolution.• Possess sound knowledge of current product technology, design changes, and new services offered.
Raleigh-Durham, North Carolina Area
• Manage physician accounts to assure the clients needs are met and their patients are looked after.• Assist patients with setup and custom fit of post-op medical devices on location at hospitals, surgery centers or patient’s home• Maintain paperwork for all setups and ensure delivery of proper documentation to appropriate billing company• Work independently but in collaboration with manager to cover combined territory (all of North Carolina, east of Burlington.)• Provide round-the-clock assistance for patients with any issues or questions • Develop clear understanding of XCL Medical’s products and their benefits
Other employees you can reach at ntst.com. View company contacts for 1655 employees →
Debbie Hoffmeister
Colleague at NetsmartSpringfield, Missouri, United States
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Carlos Reynoso
Colleague at NetsmartCoram, New York, United States
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Sergio Almeraya
Colleague at NetsmartEl Paso, Texas, United States
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Cory Woods
Colleague at NetsmartKansas City Metropolitan Area, United States
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Austin Caskey
Colleague at NetsmartOverland Park, Kansas, United States
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Joel Vazquez
Colleague at NetsmartKansas City Metropolitan Area, United States
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Arpitansh Jain
Colleague at NetsmartIndia
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Timothy Kibor
Colleague at NetsmartKenya
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Chris Bogdanowich
Colleague at NetsmartNew York City Metropolitan Area, United States
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Cecilia Marcelo Gonzales
Colleague at NetsmartHanover Park, Illinois, United States
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Quick answers generated from the profile data available on this page.
Connor Amos works for Netsmart.
Connor Amos is listed as Software Support Team Lead at Netsmart.
AeroLeads has found 1 work email signal at @ntst.com for Connor Amos at Netsmart.
Connor Amos is based in Raleigh, North Carolina, United States while working with Netsmart.
Connor Amos has worked for Netsmart and Xcl Medical, Inc..
Connor Amos's colleagues at Netsmart include Debbie Hoffmeister, Carlos Reynoso, Sergio Almeraya, Cory Woods, and Austin Caskey.
You can use AeroLeads to view verified contact signals for Connor Amos at Netsmart, including work email, phone, and LinkedIn data when available.
Connor Amos holds B.A., Communication Studies from University Of North Carolina At Chapel Hill.
Connor Amos is listed with skills including Sales, Management, Leadership, Customer Satisfaction, Crm, Account Management, Marketing Strategy, and Salesforce.Com.
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