Connor Mccann Email & Phone Number

Montreal, Quebec, Canada

As a Destination Expert, - Planning, Selling, and Coordinating luxury private-guided tours to Europe,- Providing professional guidance and working closely with clients and service providers to create a tailored travel plan for each customer.- Managing negotiations, handling objections, identifying new business opportunities,- Providing consultative sales and customer service, focusing on delivering an exceptional customer experience.- Assisting in onboarding and training of new team members, providing guidance and support as a team member,- Demonstrating a proactive approach to problem-solving and handling any issues during colleagues’ absence (buddy files)

Montreal, Quebec, Canada

- Created a comfortable and exciting atmosphere to keep guests enjoying their stay.- Developed a strong relationship with clients by providing exceptional customer service.- Provided advice for many hospitality amenities such as entertainment, restaurants, taxi services, etc.- Specialized in guest service, providing guests with information and advice about locations and services inside/ outside the hotel.- Provided a professional and courteous environment for all residents.- Assisted new and prospective clients in navigating facility and enrollment experience.- Provided new clients guidance and support by answering questions and providing tours.- Created advertisements to increase client participation in sponsored events.

Montreal, Quebec, Canada

- Performed Check in's and check outs - Charged clients credit cards accordingly- Researched current market pricing for hotels in downtown Montreal and adjusted our prices accordingly- Organized room service and fulfilled requests on clients special requests and needs - Inspected cars before valet parking- Abided to all of the Hotels quality controls and procedures- Created and posted job postings and found suitable employees to work for the hotel

Toronto, Canada Area

-Top salesperson of the year for 8 years in a row for exceeding sales targets by %300 and bringing in over $400,000 annually-Demonstrate excellent leadership abilities as a Store Manager; trained and served as a role model for over 40 sales associates-Contributed to the creation and delivering of stores business plan and implementation of sales strategies.

Toronto, Canada Area

-Fostered relationships with Flight Center customers to establish a repeat customer base and referrals consistently realizing a 40% – 50% Return On Investment-Maintained all Business and Operating systems in addition to coaching and developing team members-Built strong relationships with domestic and international vendors, easing negotiations to achieve delivery dates and cost targets each season

Nottingham, England, United Kingdom

London, England, United Kingdom

Diploma, Accounting

Bachelor Of Arts (Ba), Communication And Media Studies

Activities and Societies: Bachelors degree 2:1 Classification