For the last five years, I applied my game development and business education to create custom, competitive business simulations at BTS. I led agile project teams setting structured timelines from concept to final deliverable, directed the separation of duties across disciplines to improve efficiency, and conducted thorough testing to ensure high quality deliverables. I researched the client and their competitive landscape, conducted interviews with key stakeholders across the enterprise to understand their different decisions and impacts, and facilitated regular client review sessions to ensure alignment between the simulation and their real-world strategies. Between client project work, I actively contributed to our team's Kanban system, supporting fellow members, imparting best practices through training sessions, and offering constructive feedback derived from my own experiences.
Listed skills include Microsoft Office, Customer Service, Photoshop, Management, and 29 others.