Connor Riley

Connor Riley Email and Phone Number

Onboarding Operations Manager @ Hostaway | Customer Experience | Vendor Management | Ex-Airbnb Regional Operations Manager | Ex-Apple Operations and Retail Leader @ Hostaway
Connor Riley's Location
Denver Metropolitan Area, United States, United States
Connor Riley's Contact Details

Connor Riley personal email

n/a
About Connor Riley

Senior Operations leader with 20+ years of global multi-channel customer experience and team leadership. Successful in establishing vision and strategies, developing high performing field organizations and customer-centric cultures. Comfortable working cross-functionally with all parts of a company to achieve financial, growth and performance targets. Entrepreneurial mindset with a successful track record in launching new markets and growing businesses. Strong leadership, people, operational, marketing, and communications skills.Significant International Experience in Europe and Asia Pacific regions. Selected for leadership assignments in both emerging and mature markets to embed and/or reestablish culture and performance for future growth.Driven by data with experience in applying key insights and solutions for hyper growth companies, including being Lean Six Sigma Black Belt certified.

Connor Riley's Current Company Details
Hostaway

Hostaway

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Onboarding Operations Manager @ Hostaway | Customer Experience | Vendor Management | Ex-Airbnb Regional Operations Manager | Ex-Apple Operations and Retail Leader
Website:
hostaway.com
Employees:
283
Connor Riley Work Experience Details
  • Hostaway
    Hostaway
  • Hostaway
    Onboarding Operations Manager
    Hostaway Jun 2024 - Present
    Miami, Florida, Us
  • The Movement Athlete
    Senior Operations Manager
    The Movement Athlete Jan 2021 - Jun 2024
    Glasgow, County (Optional), Gb
    Senior Ops Manager of a health and fitness application, responsible for scaling and optimizing a team from a startup environment to an operationally savvy and high performing business with specific OKRs and long-term goal setting. Leading the customer experience, operations, engineering, marketing teams as well as advising the CEO on future strategy and growth.
  • Airbnb
    Regional Operations Manager
    Airbnb Jun 2019 - Jan 2021
    San Francisco, Ca, Us
    Regional Operations Manager in the Asia Pacific region, responsible for motivating and driving high quality results through multiple teams such as customer experience, shared services, finance and new business strategy teams. Experienced in global operations with both internal and partner/third party teams in order to achieve financial as well as high performance results.
  • Airbnb
    Operations Manager
    Airbnb Feb 2017 - Jun 2019
    San Francisco, Ca, Us
    Motivational leader that ensures team performance, growth, employee engagement, and overall strategy and planning. Oversaw the Airbnb customer experience and shared services team based in Delhi, India from zero to over 800 employees in less than two years.
  • Airbnb
    Cx Premium Support Team Lead
    Airbnb Jul 2014 - Feb 2017
    San Francisco, Ca, Us
    Driving key performance outcomes through innovative means in which to interact and serve the Airbnb community. Ensure employee happiness by creating team connection, communicating direction and goals, providing regular performance feedback and developing members of the team to ensure career growth.
  • Apple Retail
    Manager
    Apple Retail Nov 2004 - Sep 2013
    Cupertino, California, Us
    As a Manager at NYC, London and SF flagship stores, I built and inspired high-performing teams to deliver measurable results for the store's various business sectors. I lead a sales force that discovered customers' needs and delivered solutions to build Apple loyalty. My technical support team helped maintain customers' trust in Apple and its products, the training staff I coached taught customers how to get the most out of their Apple products. I built these lines of business by selecting and developing a knowledgeable talent pool. In addition to team building, I created excitement around products, launches, quality programs, store operations excellence and loyalty initiatives. I was responsible for effectively communicating and driving a team to create customer experiences that enhanced Apple loyalty and enriched customers' lives.

Connor Riley Skills

Store Management Inventory Management Customer Service Visual Merchandising Retail Merchandising Social Media Customer Experience Business Strategy Team Management Ilife Leadership Lominger Leadership Architect Loss Prevention Training New Store Openings Retail Sales Store Operations Customer Satisfaction Team Building Sales Management

Connor Riley Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    German

Frequently Asked Questions about Connor Riley

What company does Connor Riley work for?

Connor Riley works for Hostaway

What is Connor Riley's role at the current company?

Connor Riley's current role is Onboarding Operations Manager @ Hostaway | Customer Experience | Vendor Management | Ex-Airbnb Regional Operations Manager | Ex-Apple Operations and Retail Leader.

What is Connor Riley's email address?

Connor Riley's email address is co****@****bnb.com

What schools did Connor Riley attend?

Connor Riley attended University Of Colorado Boulder.

What skills is Connor Riley known for?

Connor Riley has skills like Store Management, Inventory Management, Customer Service, Visual Merchandising, Retail, Merchandising, Social Media, Customer Experience, Business Strategy, Team Management, Ilife, Leadership.

Who are Connor Riley's colleagues?

Connor Riley's colleagues are Tigran S., Andrew Pieries, Jimmy Doorenweerd, Yen Tolentino, Aaqil Ramiz, Jose Colon, Francesca Mienandi.

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