Service Team Lead
CurrentCareer move in to the bicycle industry to follow my passion for cycling and give back to the brand that has been at the heart of my riding for many years. Working in the Fox Valley retail store as the new Service Lead, responsibilities include:- Managing all service work orders coming in to the store- Carrying out multi-point inspections (MPI) to identify and highlight issues to customer- Supply chain management of parts required and stock for service department- Managing work flow for service mechanics and optimising workshop efficiency- Sales of products and service packages