Conor Hall Email & Phone Number

A talented young professional currently working as a Technical Support Engineer 2 with Dell EMC on the Isilon Support Team. Performs tasks in a meticulous and organised manner whilst adhering to deadlines. Supportive to change, hardworking and reliable. Eager and willing to learn. Enthusiastic in working with hardware and networking and enjoys working in teams thoroughly. IT SkillsProtocol's: SMB and NFSTroubleshooting performance issuesRemote Applications – LogMeIn, Windows Remote Application, AVG Managed services (MS) system, SolarWinds N-able. Experience Deploying MS Agents to a network of devices.Server Virtualisation – VMware Sphere, Citrix, Microsoft Hyper V.Client Side Scripting – HTML5, CSS, XML and Ajax Server Side Scripting – Java, SQL, JavaScript, PHPOperating systems – installation, maintaining and updating on Linux UBUNTU and Debian, Windows 7, and Android and IOS.MS Office - Word, PowerPoint, Publisher, Excel, Access, Project.Troubleshooting – Software problems and knowledgeable with computer hardware.Networking - Completed Cisco CCNA experience troubleshooting networking and performance issuesExploration: Routing and Switching certificate. Ticketing Systems - Salesforce, AutoTask and Helpstar. Databases - SQL Server, MySQL and Oracle.Personal Skills• Problem solving within a fast paced environment.• Communication skills in a team-based scenario.• Organisation and multi-tasking skills.• Attention to detail and responsive to change.• Driven by determination

Listed skills include Microsoft Office, Customer Service, Management, Microsoft Excel, and 23 others.