As an Experience Guide and Finance Manager at Germain Mazda West, I am responsible for providing exceptional customer service, facilitating the sales process, and managing the financial aspects of vehicle transactions. I have five years of experience in the automotive industry, having previously worked as a Sales Specialist at Germain Volkswagen. I have developed strong skills in vehicles, customer relationship management (CRM), sales and marketing, and I am passionate about delivering the best possible experience for our customers. I hold a BA from SUNY Geneseo, where I gained valuable knowledge and insights into the economic and social dynamics that shape our world. I am always eager to learn new things, challenge myself, and contribute to the success of our team and organization.