Conor Joyce Email & Phone Number

Dublin City, County Dublin, Ireland

IFSC Dublin

IFSC Dublin

• Heading the Investor AML team for Societe Generale Security Services Ireland, with overall responsibility for ensuring that AML processes and procedures are adhered to when on-boarding new investors, reporting directly.
• Performing in-depth analysis on all high risk investors, investigating the company structure and beneficial ownership and outlining key risks, collating the information into a concise report and presenting to senior.
• Training new staff in the AML team, assisting them with queries and ensuring that a high level knowledge of current legislation, procedures and processes
• Fostering a positive attitude in the AML team, encouraging and advising junior staff, leading by example and prioritising customer service
• Leading the FATCA remediation project, confirming that all investors statuses are updated and correct and organising the reporting of information to the Irish and Cayman tax authorities
• Creating new processes and procedures in order to comply with the Common Reporting Standard, overseeing the implantation of the processes, training staff and contacting investors to confirm their status under the scheme

Dublin

• Leading a team as part of a project to remediate AML deficiencies within the company, including training new staff, assisting with queries, recording team statistics and approving investor reviews performed by team.
• Having a full understanding of the structure of fund clients including Limited Companies, Limited Partnerships, Segregated Portfolios, Special Purpose Vehicles etc. from various locations including the US, the.
• Maintaining an overview of complete and incomplete AML records and ensuring that the appropriate action is taken to complete all AML records, including requesting appropriate AML documentation from investors in MFS.
• Categorising Investors based on certain risk criteria such as customer risk, country risk, entity type, controlling parties, and nature of business

IFSC

• Ensuring all new accounts complied with the banks AML, KYC and customer due diligence policies as well as any applicable supervisory regulations
• Using AML software to monitor transactions on clients’ accounts to establish routine patterns and identify any suspicious activity
• Coordinating closely with disparate groups on a daily basis such as, Trustees, Fund Services, Payments and Account Managers et al
• Providing vital support in the project to review all existing client KYC, whilst supervising the training of new staff members on the implementation of customer due diligence and KYC procedures
• Creating an innovative KYC database for every Director and signatory for the bank’s clients, whilst assisting in the establishment of new customer due diligence and KYC policies throughout the bank
• Presiding over the enhancement of the work flow between the bank’s compliance department, the fund services, Account Managers and the legal department etc.

IFSC

• Presiding over the swift and efficient processing of internal and external cross currency payments with an adherence to daily cut off times.
• Troubleshooting an array of customer queries in a friendly and professional manner
• Providing vital assistance with the implementation of Straight Through Processing and the reduction of Manual Inputting
• Devising and executing an effective new filing system for international payments

Dublin

• Ensuring that standing orders are set up correctly by colleagues through a quality assurance call off
• Engaging with branches to ensure an efficient service in relation to bank payments was provided to the customer
• Playing an important role in the centralisation of payment services for Northern Ireland
• Overseeing all functions associated with standing orders i.e. amendments, cancellations and their prompt and efficient set up
• Gaining recognition for sterling work in the field of customer service via the attainment of the Customer Service Excellence Award
• Utilising a proficiency in a host of banking systems i.e. Infocus, Service Link and Phase to expedite the daily processing of payments

Diploma In Compliance, Compliance

Bachelor Of Business (Honours), Business/Commerce, General, 2.1