Conrad J. H. Email and Phone Number
With over 30 years of experience in sales, marketing, culture, employee experience and operations, I am currently the Senior Vice President of Human Resources at Consolidated Communications, a leading provider of broadband and fiber-optic solutions in the US. I lead a dynamic HR organization that supports approximately 3000 employees across four centers of excellence: talent development, talent acquisition, employee engagement and experience, and total rewards.I am also a business owner, a certified Energy Leadership Index Master Practitioner (ELI-MP), and a Thinking for a Change Certified Facilitator (T4C-CF). I leverage these skills and credentials to help clients achieve positive results in revenue growth, customer loyalty, HR and operational excellence. My mission is to serve and take organizations over the top by applying my strategic and tactical skills, my transformational and servant leadership approach, and my charismatic and articulate communication style. I am passionate about creating high-performance team cultures, igniting employee engagement, and enhancing customer satisfaction. I am always ready for new challenges and opportunities to learn and grow.
Consolidated Communications
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Senior Vice President Human ResourcesConsolidated Communications Aug 2023 - PresentMattoon, Illinois, UsLead a Dynamic Human Resource organization focused on 4 Centers of Excellence, Talent Development, Talent Acquistion, Employee Engagement/Experience and Total Rewards. Human Resource team supports approximately 3000 employees. -
Vice President Mdu And Small Business SalesConsolidated Communications Apr 2023 - Aug 2023Mattoon, Illinois, UsResponsible for the development of the Multi Dwelling and Small Business Sales Channel nationwide for Fiber and Internet Sales for Consolidated Communications. Improved results, processes and presided over a reorganization after only few short months. Reported to the President of Consumer Sales. -
Business OwnerNewhope40, Llc Jun 2020 - Present
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Chief Revenue Officer/Executive Vice PresidentEllsworth Systems, Llc Oct 2019 - Apr 2020Led a team of dynamic and professional sales, marketing and customer operations professionals who have over 30 years of experience as a supplier of financial products and services in the Southeast. Responsible for generation of new revenue from both new and existing financial and commercial customers who need both physical and IP security systems, automation products and processes for all financial institutions. Oversee the customization of service agreements for existing and newly installed products. Ellsworth is considered one of the premier providers of service in taking care of ATMs, Security Systems and Cash Recyler Equipment and is an Exclusive provider of the Laurel Z1 in the United States.
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Executive Vice President Sales Business DevelopmentEllsworth Systems Oct 2019 - Apr 2020Franklin, Tennessee, Us -
Vice President CommunicationsSegra Jan 2018 - Jul 2019Charlotte, North Carolina, UsLumos Networks and Spirit have combined to form a new Fiber Infrastructure powerhouse called Segra! Today is our first day as a new company focused on delivering the best solutions for business customers. -
Vp/Gm Enterprise SalesLumos Networks Nov 2016 - Dec 2017High Point, North Carolina, UsLed merger & integration efforts for both the Strategic Communications and massive systems and process conversion training for all of Lumos Networks and Spirit Communications. Selected by the CEO to serve as the executive ambassador to both companies during the integration efforts. Recruited, hired & managed a team of external project managers & training professionals. First Pre-Sales Systems and Process Conversion project received exceptional accolades from key executives and was delivered to new Integrated Enterprise Sales Organizations ahead of schedule. -
Vice President/General Manager - SalesLumos Networks Nov 2016 - Dec 2017High Point, North Carolina, UsHired by the CEO to create a new Sales Strategy to improve lagging results for Lumos Expansion Markets in Virginia. Recruited and onboard new experienced sales leadership to significantly improve sales, employee engagement and crate a high-performance culture. Ultimately worked yielded an increase of 29% in year over year sales in less than 12 months. -
President - New England RegionSprint 2016 - 2016Overland Park, Kansas, UsInspired and directed a team of over 700 Sales and Marketing multi-channel(Enterprise, Retail & Indirect professionals across 6 states with revenues exceeding $1.6 Billion. Recruited, hired and unified a new Sales/Marketing/Finance/Operations team within 90 day while increasing customer and revenue growth by 20%. Created and cultivated a highly successful 100/0 Accountability Culture(i.e. 100% results with 0% excuses) by conducting senior leadership road shows in all of our major markets that became a really cry across all of Sprint. -
Chief Operations Officer And EvpNtelos Inc. Apr 2010 - Apr 2014Waynesboro, Va, UsOrchestrated and charted the company's direction, vision, retail/enterprise strategy and overall performance. Created tracking metrics across all core areas in alignment with annual financial KPI goals. Directed all aspects of the company P&L resulting in a$21 million increase in additional revenues and $151 million in EBITDA growth. Mobilized the company to achieve 10 consecutive quarters exceeding investor financial and customer growth expectations by unifying organization focus on 3 strategic priorities : Simplicity, Service and Savings. Accelerated Per Subscriber revenues from $56 to $65 dollars per month or 15% as a result of a new Pricing methodology. Reversed a 10K customer loss annually to an 8,500 net gain in customers with positive net porting results against well funded national competitors. -
Chief Operations Officer And EvpIpcs Aug 2007 - Dec 2009UsDirected all aspects of Sales, Marketing and Operations for the company. Inspired and engaged an employee base of over 700 to believe in their mission to serve customers and not focus on the operational issues with Sprint. Increased revenue by 10-15% annually and reduced expenses by 20% through diligent P&L management. Generated a 100% increase in Cash Flow in 2 years by closing unproductive distribution locations, enhancingexpense controls and establishing a performance-based rewards system. Reversed trends of declining market share and achieved 9 consecutive quarters of positive net customergrowth, resulting in a 10% increase in postpaid customers. Delivered a 33% increase in EBITDA ($120 million) in less than 2 years. Successfully positioned the company to be sold at a 34% premium in shareholder value to a national player. -
Vice President - Midwest Operations Of U.S. CellularUnited States Cellular 2003 - 2007Chicago, Illinois, UsSpearheaded all sales, marketing and network execution efforts that drove subscriber and revenue top line growth. Implemented the principles of the Dynamic Organization that drove Revenue and Customer Growth while at the same time improving processes and expense controls. Ambassador to the Chicago area community and was involved as a Board Director of a Homeless Shelter for families. Built out new Retail and Agent Distribution. Catalyst of culture and leadership improvement during my tenure. -
Vp Of Operations - East RegionUnited States Cellular Feb 2000 - Aug 2003Chicago, Illinois, UsDirected and unified 11 States in improving Sales, Marketing, Customer growth and Network Operations results. Led over 1500 associates with the focus on Customer Satisfaction, Revenue Growth and Profitability. Charted new Retail and Indirect distribution growth that was exceptionally successful. Closed unproductive locations. Revamped and re-energized a leadership team and overall employee morale.
Conrad J. H. Education Details
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Hanover CollegePolitical Science And Government -
Center For Creative LeadershipGeneral -
Ipec CoachingExecutive Leadership Coaching
Frequently Asked Questions about Conrad J. H.
What company does Conrad J. H. work for?
Conrad J. H. works for Consolidated Communications
What is Conrad J. H.'s role at the current company?
Conrad J. H.'s current role is Investor, Enthusiastic and charismatic executive who has an exceptional ability to improve results! I build winning teams!.
What schools did Conrad J. H. attend?
Conrad J. H. attended Hanover College, Center For Creative Leadership, Ipec Coaching.
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