• Consulted on retainer as an M&A specialist in Rackspace's efforts to increase industry verticalization, technology differentiation, and geographic reach• Advised European Investment firm on US Cloud and IT Services market in conjunction with existing Investment Banking contacts• Sourced potential deals for Multinational Cloud Services Provider seeking new M&A opportunities

• Prepared and received approval for a global expansion plan that I then sourced and negotiated preliminary acquisition offers for opportunities in several key markets (Germany, Australia, Brazil)• Identified opportunity for Rackspace to enter Software as a Service market then sourced, diligenced, negotiated, and closed our first SaaS acquisition• Managed network of Banking relationships resulting in uncovering acquisition opportunities like Just Analytics, an APAC data analytics Azure specialist that perfectly fit Rackspace's Product, Region, and Technology roadmaps• Led diligence and negotiations to acquire key product capabilities for our AWS business including restructuring the deal from a full acquisition into a perpetual license thereby retaining value while limiting risk• Carved out Rackspace's Cloud Sites business as part of a divestiture of those assets to Liquid Web which included negotiating the final Asset Purchase Agreement, Transition Services Agreement and Hosting Services Agreement• Ran the process to find a buyer, negotiate terms and manage the carve out for Rackspace's Mailgun business which included negotiating the terms to retain equity in the newly formed company• Headed Rackspace's Integration Management Office working across all functional work streams from Marketing to Back Office for Rackspace's acquisition of TriCore

• Served as the Chief of Staff to the CEO where I organized the weekly meeting of all CEO direct reports, participated in quarterly Board meetings, and oversaw the content for Rackspace's yearly leadership kickoff presented to all employees with a title of Director or higher • Selected to be part of the small team working with Morgan Stanley to evaluate the potential sale of Rackspace in 2014• Built business case for early stage new products and business lines including Rackspace's offer on Amazon Web Services• Collaborated with our Finance department to create Rackspace's first product based revenue plan

• Designed, built and ran a program split into 6 major work streams to transition existing Rackspace Cloud Products from their original code base onto OpenStack all while continuing to launch new products • Achieved zero documented exploits in response to a published security vulnerability by migrating around 100,000 virtual machines in less than 8 weeks • Co-created a process (Patented) that allows for the rapid defragmentation of thousands of virtual servers across multiple data centers through the use of weighted source and destination algorithms• Kickstarted a corporate-wide initiative to train 5,000+ Rackers in Cloud technology• Elected to serve on the Corporate Change Advisory Board, Rackspace's corporate entity responsible for reviewing and approving corporate-wide change proposals

• Managed the program that automated server provisioning for Cloud Computing within Rackspace data centers• Oversaw the creation of automated network provisioning to enable discovery and management of physical hardware• Collaborated on the formation of a Rackspace team focused on OpenStack Nova

• Moved over 11,000 devices during 28 bulk moves and over 35 custom moves between Rackspace’s London data centers• Completed 100% of bulk moves during the 6 hour advertised maintenance window• Finished the original project scope 6 months ahead of schedule allowing for an additional 7,000 sqft of space to be consolidated • Protected the 25% of Rackspace’s worldwide revenue put at risk during the consolidation by exceeding customer expectations throughout the project• Maintained a component failure rate of less than 1% compared to an industry standard of 2-4%, all while making provisions to handle up to a documented worse case 15% failure rate

• Handled vendor evaluation, initial contract negotiation, and communication plans for a million dollar software purchase and implementation• Communicated with entire Rackspace customer base (13,000+) during regular and emergency situations• Served as a subject matter expert in cross departmental projects seeking to implement process and system change

• Grew service development concept into 9 person team performing change management, process engineering, analytics and reporting • Introduced ITIL concepts throughout company leading to adoption in multiple departments (IT, Engineering, Intensive, and PMO)• Developed 4 employees to take management positions elsewhere in the organization• Increased customer response rates to NPS surveys by over 400%

• Grew account base to be valued at $6,000,000+ yearly• Renewed a record 11 accounts in one quarter whose total secured worth exceeded $1,700,000• Uncovered billing errors costing company over $150,000 annually• Created a stopgap CRM solution to increase personal performance that was later adopted by others in the same role

• Met with key decision makers and introduced them to financing options• Brokered transactions valued at over $400,000• Designed all marketing materials, including web page, brochures, business cards and other promotional literature

• Headed project with $100,000 budget• Contracted for labor and equipment necessary to complete project• Served as liaison between governmental agencies and team