Constance R. Email & Phone Number

Charleston, South Carolina Metropolitan Area

Andrews Sc, Charleston, Sc, Savannah Ga

Bellevillen/ St Louis Territory

Represent General Mills products inside over 350 convenience stores and gas stations in the St Louis area.

Fairview Heights Il

Cash handling and credit services for customers.

Belleville

Responsible for opening and closing the store, cash handling, and managing employees. Experienced in staff scheduling and biweekly payroll.Handles customer related concerns, complaints, returns, and exchanges. Performs merchandising, loss prevention, inventory, and ordering duties.Responsible for training new employees and mentoring existing employees.Works with the rest of the management team to drive sales and increase profit.Receives merchandise from vendors and distributes it to sales floor.Builds merchandising displays and performs resets.

Responsible for repair and maintenance of all library technology and equipment. Perform software installations and build user profiles. Troubleshoot staff and student PC's and peripheral devices and networking connectivity issues. Troubleshoot and resolve issues related to routing, switching and/or cabling. Remove and/or install hardware components on PC's as necessary. Configure and troubleshoot Polycom video conferencing units. Configure, troubleshoot and resolve all issues related to conference room technology and equipment. Set up video conferences and teleconferences. Assist with router/switch installations. Assist in decisions regarding the purchase of technology upgrades and new equipment. Oversee the activity of Computer Technician. Serve on University Education Technology Committee. Helped develop online instruction standards. Work with committee to make recommendations to University administration regarding University technology needs. Develop and deploy office technology professional development material for University staff members. Assist students and staff members in understanding Microsoft Office software components such as Word, Excel, PowerPoint, Outlook and Front Page Editor. Purchase equipment and outside services as needed. Proficient in the installation, configuration, troubleshooting, and use of CiscoWorks 2000 LAN management suite.

Acted as a computer tutor and latchkey worker for elementary students during the 2005/2006 school year. Helped a local non-profit with computer networking and functions.

Maintained records, files and supplies of the Purchasing department. Purchased office and maintenance supplies, also tracked inventory. Trained coworkers on use of Gem based Ross System. Taught the new software package to the Production Control, Receiving and Purchasing departments. Helped to automate the Production Control and Purchasing departments. Performed basic computer skills training sessions. Created a user friendly, computer use manual for the Purchasing department. Performed computer, peripheral and connectivity troubleshooting for employees.

Bachelor Of Science Degree, Management/Computer Information Systems

3.95 out of 4.0 possible. 2006

Associates Of Applied Science, Network Design And Administration

35 semester hours Cisco networking course work.