Constance Sullivan Email & Phone Number

Manages and directs the daily activities of the contact center specialist. Responsible for supervising, planning, and managing functions concerned to the Enterprise Contact Center environment.Performs supervisor functions such as call monitoring, coaching, training, disciplining, and reviewing all specialists. Responsible for motivating, directing and.

Responsible for building, developing and managing relationships with individuals, businesses and organizations on behalf of St. Jude Children’s Research Hospital through phone and email contact.Exercises knowledge of core programs, online fundraising and customer skills to assist donors to ensure completion of events and to support the escalation of donor.

Assistance of out-bound calling and follow-up to current and potential donors.Programs and systems trained in:DMS, DMS Lite, Noble, Team Approach, Team Raiser, Salesforce, Workday

Tutored children from South Korea in reading and conversation practice in English.

Provided exceptional cashier and customer service assistance.Maintained a working knowledge of department and store merchandise to better aid the customer.Contributed to sales floor maintenance.

Teaching and listening skillsAbility to be flexible to work with children of varying ages (6weeks-3years old).

Certificate, Illustration Major

Certificate, English Teaching Certificate (Tesol)