Constance Upton Email & Phone Number

Albuquerque, New Mexico, United States

Oversees general office functions including the management of the technical editing, client services, and administrative services areas. As part of the executive team, assists with new product and program development. Responsible for coordinating all aspects of Pendulum identity—all marketing materials, templates, webinars, proposals, work plans, etc. Assists in formation and documentation/ formatting of all internal processes and supervises company’s social media channels. Began tenure with Pendulum as a Technical Editor, with promotions to Marketing Director, Vice President Marketing/Technical Editing, and Vice President Operations.

Albuquerque, New Mexico, United States

Provided technical editing to support a government contract on Kirtland Air Force Base. Edited, formatted, and published technical reports, briefing presentations, marketing brochures, and proposals for assigned projects. Worked with project customers and technical staff to create quality products that follow established methodologies to ensure compliance with customer requirements.

Albuquerque, New Mexico, United States

Provided and performed support services to the trust reporting and reconciliation office staff of 14 accountants. Included administrative functions, payroll-related time keeping functions, and general customer service to accountholders. Also was responsible for setting up and coordinating meetings, producing and editing outgoing correspondence, purchasing for the office, and making travel arrangements.

Albuquerque, New Mexico, United States

Responsible for the production of The University of New Mexico Course Catalog, Schedule of Classes, and other printed materials, including editing and proofreading catalog and schedule copy; formatting the catalog and schedule for both hard copy and online version; managing and inputting curriculum additions and changes into the Student Information System and catalog content; and maintaining the catalog mailing lists. Redesigned the Schedule of Classes to use space more efficiently, reducing total page count and printing costs. Also during my tenure, redesigned the Lobo Card student identification card and designed and produced collateral pieces for the Rocky Mountain Association of Collegiate Registrars and Admissions Officers annual meetings, including the 25th anniversary. Other duties included note taking for the Faculty Senate Curriculum Committee, Faculty Senate Undergraduate Committee, and the Curriculum Terminology Task Force. Provided customer service for students, faculty, and staff in the Office of the Registrar.

Albuquerque, New Mexico, United States

The document production area was responsible for the efficient and timely production and editing and proofreading of all reports and proposals generated by the TRC technical staff, including Cultural Resource Surveys, Environmental Assessment reports, and proposals. Also responsible for creating graphic items such as posters and slides. Upon returning to TRC Mariah from my leave of absence, I was promoted to this supervisory position.

Missoula, Montana, United States

Assisted with the start up of the temporary Missoula office of Access Innovations including hiring and training 36 editors and performing the day-to-day functions of running an office. As senior editor, quality checked and guided editors in work involving writing abstracts of Web sites for a specific client using a custom database program.

Albuquerque, New Mexico, United States

Formatted and produced proposals, reports, and papers dealing with environmental science and archaeology. Followed projects from their beginning to the final outside printing. I took a leave of absence from this position for a three-month temporary assignment in Missoula, Montana (see above).

Albuquerque, New Mexico, United States

Wrote and edited journal and magazine descriptions for a commercial Web site’s database. Used a custom program to indicate frequency, country of origin, language, ISSN code, and input description. Retrieved information about journals and magazines from catalogs, libraries, and the Internet.

Austin, Texas, United States

Supervised the graphics department producing bank periodicals (employee and association member magazines and newsletters), forms (hard copy and online), brochures, maps, graphs, annual reports, and advertisements in two- and four-color for the bank and its associations. Coordinated outside and in-house printing, recommended and approved purchases, made payments of department bills, and supervised and conducted annual evaluations of employees within the department as well as copy center personnel and receptionist/switchboard operators. Began my nine-year tenure at the Bank as Proofreader, with promotions to Graphic Specialist I and Graphic Specialist II before being promoted to Supervisor, Graphic Services.

Albuquerque, New Mexico, United States

Administered sponsorships for approximately 480 students and their sponsors in this non-profit educational incentive program for Native American students. Assisted 20 school and community volunteer workers in administering the Sponsorship Program. Communicated with sponsors, students, and volunteers through letters, personal visits, and telephone calls. Contacted sponsors when contributions were past due through telephone calls or letters. Conducted field visits to schools and communities on reservations to verify attendance, grades, or receipts, and to meet with parents to field questions or concerns.