Constance Wu work email
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Constance Wu personal email
Constance Wu phone numbers
Energetic Customer Service Specialist with 6+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement. With strong communication and organization skills, be able to work in a cross-culture environment.
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Pathway SpecialistIlacToronto, On, Ca -
Pathway SpecialistIlac Jul 2022 - PresentToronto, Ontario, Canada
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Customer Support SpecialistTe-Active Aug 2020 - Jul 2022Toronto, Ontario, Canada -
Tour CoordinatorTour East Holidays Feb 2017 - Jul 2022North York, Ontario, Canada• Researching various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.• Diagnosing the clients’ specifications and suggesting suitable travel packages or services.• Organizing travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.• Supplying travelers with pertinent information and useful travel/holiday material.• Collecting deposits/ balances and creating electronic records of clients. • Using promotional techniques and preparing promotional materials to sell tour packages.• Handling unforeseen problems and complaints and determining eligibility for money returns.• Reaching the revenue and profit targets. -
Product AdvisorArc'Teryx Equipment Nov 2016 - Aug 2020Toronto, Ontario, Canada• Fostering connection in all guest interactions through product education, accurately processing payments, and communicating on warranties or damaged goods in a timely manner.• Supporting and participating in store events, physical inventory counts, replenishing product on the floor, and ensuring the store stays clean and organized.• Providing feedback and suggestions on merchandising and in store experience to drive sales.• Maintaining an open, collaborative relationship with your team and store leadership. -
Front Office AgentBrewster Travel Canada May 2016 - Nov 2016Banff, Alberta, Canada• Meeting and exceeding guests' expectations by anticipating the services they might require and suggesting local venues.• Assisting with ticket sales, combo packages, questions, directions, and guidance in visiting our attractions and the Canadian Rockies.• Using a computerized ticketing system to issue and process guest tickets.• Handling cash/ credit transactions and validating tickets prior to boarding.• Performing crowd management and soliciting guest feedback. -
Operations SpecialistIstuary Innovation Group Nov 2015 - May 2016Markham, Ontario, Canada• Organizing events, scheduling meetings, and making travel arrangements.• Managing the maintenance of office and facility equipment.• Providing administrative support to other departments or projects as needed.• Reviewing and renewing company policies and legal compliance.• Being the first point of contact for employees on any HR related queries.• Preparing and amending HR documents, i.e. employment contracts and recruitment guides.• Assisting with payroll by providing the department with relevant employee information.• Developing an improvement plan to align efficient business operations with customer satisfaction like updating computer software, implementing a new Web presence and adjusting customer service protocol.
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Student Services CoordinatorAssiston Global Service In Canada Jun 2013 - May 2016Toronto, Ontario, Canada• Providing the accurate and latest language schools, colleges, universities and education group resources to clients and update on social media e.g. facebook and blog.• Studying market research and trends to determine consumer demand.• Managing all aspects of educational event planning meeting deadlines and budget demands.• Focusing energies on identifying and dealing with personal, behavioural, social and scholastic problems that affect student performance, achievement and even relationships.• Assisting international students with school applications and multiple visa extensions.• Evaluating educational progress and updating them about individual growth so that the student has the best chance of success.
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Sales And Service SpecialistTeavana Jan 2013 - Aug 2013Toronto, Ontario, Canada• Assisting customers in selecting and purchasing required products in a retail environment.• Addressing customer’s needs – Advised and helped locate appropriate merchandise.• Describing product’s features/benefits and demonstrated usage/operation of products.• Answering/addressing customers’ questions – Provides information concerning specifications, warranties, financing available, maintenance of merchandise and delivery options. -
Public Service RepresentativePublic Television Service Foundation Aug 2010 - May 2012Neihu District, Taipei City, Taiwan• Answering inquiries and provide information to customers.• Maintaining a positive, empathetic and professional attitude toward customers at all times.• Acknowledging and resolving customer complaints.• Knowing our products inside and out so that you can answer questions.• Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments and complaints. -
International CounselorYmca Of Greater New York Jun 2009 - Sep 2009Concord, New Hampshire, Us• Preparing and developing the fun and creative camp classes, trips and activities.• Attending functions/trips/activities as scheduled.• Communicating messages, rules and regulations and camp policy.• Observing camper behavior, enforcing appropriate safety regulations and emergency procedures, and applying appropriate behavior management techniques.• Keeping camp supplies and equipment in good shape.
Constance Wu Skills
Constance Wu Education Details
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Digital Marketing Management -
Social Media Marketing -
June 2010
Frequently Asked Questions about Constance Wu
What company does Constance Wu work for?
Constance Wu works for Ilac
What is Constance Wu's role at the current company?
Constance Wu's current role is Pathway Specialist.
What is Constance Wu's email address?
Constance Wu's email address is co****@****ary.com
What is Constance Wu's direct phone number?
Constance Wu's direct phone number is +164793*****
What schools did Constance Wu attend?
Constance Wu attended University Of Toronto School Of Continuing Studies, Ilsc Education Group, National Cheng Kung University.
What are some of Constance Wu's interests?
Constance Wu has interest in Social Services, Civil Rights And Social Action, Education, Human Rights, Arts And Culture.
What skills is Constance Wu known for?
Constance Wu has skills like Microsoft Office, Customer Service, Teamwork, Microsoft Powerpoint, Social Media Marketing, Event Planning, Public Speaking, Event Management, Microsoft Excel, Microsoft Word, Research, Organization Skills.
Not the Constance Wu you were looking for?
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4pomona.edu, chla.org, pomona.edu, ucsf.edu2 +165028XXXXX
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