Thibault Constans Email & Phone Number

Rotterdam, South Holland, Netherlands

Netherlands

Amsterdam, North Holland, Netherlands

Plan, co-ordinate and control the activities of the customer service team to maintain and enhance customer relationships and meet organizational and operational objectives.• Supervise day-to-day operations in the customer service department.• Hire and train new customer service agents.

Amsterdam, North Holland, Netherlands

Serve as the voice of EF Education First, successfully engaging with existing and potential customers to address issues or to promote and sell company packages and services. Maintain positive relationships to better understand needs and ensure high customer satisfaction. Overcome basic objections with expert knowledge of packages and charisma. -Utilize active listening and critical thinking skills to quickly assess and understand customer needs.-Proven ability to take initiative and build cordial relations with customers.

Sydney, New South Wales, Australia

Effectively carried out numerous challenging duties daily as part of a team and individually. Loaded and unloaded construction site supplies and materials. Performed general cleaning duties to maintain a safe and productive work site. Ensured all job sites were properly set up. Maintained, utilized, and repaired entrusted tools and equipment, including hand tools and power tools. -Praised for collaborating and communicating effectively with different departments and employees.-Increased efficiency of construction projects by fulfilling duties with accuracy and efficiency.

Rio De Janeiro, Brazil

Made guests feel welcome, managed reservations, checked in/out guests, issued room keys, and processed payments. Go-to-person for resolving guest problems calmly and courteously. Developed and fostered excellent relationships and liaised with guests to establish needs and provide proper solutions. Partnered with tour and operators and travel agencies to deliver memorable events.-Excelled at balancing multiple tasks while providing top-level organization and prioritization.-Recognized for outstanding customer service; achieving high guest experience satisfaction.

Agen, Nouvelle-Aquitaine, France

Toulouse, Occitanie, France

Paris, Île-De-France, France