Raj Iyer Email & Phone Number

Chesterfield, Mo, Us

Greater St. Louis Area

• Led Enterprise Agile transformation resulting in delivering value to customers every 2 weeks; Accelerated the adoption and embracement of product-based mindset and transition to enterprise tools• Orchestrated implementation of Lean Portfolio Management (LPM) through business agility transformation focused on delivering better outcome, faster resulting in quarterly agile budgeting and monthly governance• Influenced customer journey mapping/orchestration to improvise customer experience for better results• Created alignment across Business, Product and IT leadership to connect strategy to execution and deliver best results to customers through adoption of outcome based approach• Launched 5 Agile Release Trains (ARTs) over last 3 years; Coach 7 ARTs throughout their Program Increment (PI) cycle including PI Planning and Problem Solving Workshop• Trained colleagues at all levels on SAFe Certification, Journey/Story Mapping, Problem Solving and LPM• Responsible for $400M+ Health Plan Systems agile portfolio around Claims, Member, Provider, Encounters and Automation through Agile Budgeting

Greater St. Louis Area

• Collaborated CIO’s Quarterly Town Hall, 3-year strategy, budget planning and project roadmap• Led Organizational Change Management (OCM) and IT PMO transformation for better visibility in trends/issues and communicating more effectively across organization• Implemented framework, policies, templates and processes for IT projects within Edgewell PMO

Greater St. Louis Area

• Brought in to transform the development team and implement agile development/delivery model• Re-engineered existing solution that led to:✓ Over 25% reduction in total cost (TCO); Significantly higher customer satisfaction for the business unit✓ 50% revenue increase in 2 years. Significant revenue growth projected for next 5 years• Infused and augmented talent to create a high-performing group with exceptional team camaraderie; Recognized 3-times with “PLATINUM” (highest) award within the organization

Greater St. Louis Area

• Led program management of multiple programs in Fixed Income and Equity Domain• Transitioned team from traditional project delivery (Waterfall) to agile (Scrum) for FI Views improving the release cycle by 70%• Led the delivery of strategic cross-asset initiative to implement streaming within Views and Guides in Eikon• Delivered Blended Order Book on Eikon for Global Level 2 data for Equities and Commodities

Greater St. Louis Area

* Led the team in development and delivery of a fully integrated end-to-end solution that consolidated and automated all aspects of sales, underwriting, claims processing, accounting, safety, and loss prevention.* Designed SQL Server Database including performance tuning, creating views and complex SQL queries.* Delivered new system, providing medical personnel with real-time data access, while improving overall performance by 25%.* Recognized for consistently delivering solutions, on-time, within budget, and with high customer satisfaction.

Springfield, Illinois Area

Collaborated with clients to identify needs, architect solutions, and effectively align solutions with strategic objectives. Directed initiatives of multiple, simultaneous projects, from initial fit/gap analysis and functional requirements through implementation, integration, and training strategies.Illinois State Board of Education* Led the development, deployment, and support of a certificate renewal tracking system for Illinois educators and administrators. Designed the database and developed a web application using ASP and SQL Server.* Solution helped reduce overall review timeframe by 80% and minimizing mailing costs by 50%. * System’s usage grew by 600% within first 3 years while reducing support costs by 70%.Lockheed Martin* Designed Matrix Reporting system that automatically captured ticket response and resolution data from Remedy database and generated reports on pre-defined performance matrices.Microsoft Corporation* Created portal for Training and Certification division of Microsoft that communicated product information and relevant documentation to all groups.

Retained as a Software Engineer and promoted to Senior Software Engineer / Team Leader within 6 months to oversee the delivery of custom software to global clients.Directed geographically-dispersed teams in the design, development and implementation of systems, utilizing ASP, ERWin, Designer 2000, Oracle, PL/SQL and MTS under Windows environment. Developed applications, created stored procedures, designed databases, and delivered custom reports. Defined, planned and monitored projects.

Full accountability for defining, developing and implementing tools to enhance the delivery of data to global customers for this global provider of financial, economic, market, and industry information on emerging markets in Central/Eastern Europe and Russia. Created the search interface tool to streamline search capabilities across the Site. Developed Perl Scripts to convert partner’s data into acceptable format for uploading onto Site.

Began career as Pneumatic and Hydraulic Technician, and given additional responsibility to design new applications and systems across the organization.

Post Graduate Diploma, Marketing/Marketing Management, General

Diploma In Software Technology & Systems Management (Gniit), Programming, Analysis, Systems Management

Ba, Public Administration

B. Sc., Physics, Chemistry, Biology

Hsc, Science