Dean L. Email & Phone Number

Sunshine Coast, Qld, Au

Sydney, New South Wales, Australia

At Contiki we're firm believers that life’s greatest experiences are made better by the people you share them with. That’s why Contiki invented group travel for young people in 1962 and we’ve spent the past 62 years perfecting it. You’ll explore amazing destinations with a group of 18-35 year olds from around the world who share your passion for adventure, good times and creating memories that define what it is to be young, wild and free.Contiki also offers conscious travel experiences available on itineraries around the globe.They are chosen with great care based on the positive social or environmental impact they have on their communities and those who experience them. #MAKETRAVELMATTER

Queensland, Australia

Managing fleet of road trains and side tippers, including monitoring driver fatigueData entry and records managementCreating documents and templatesMaintain all incoming and outgoing correspondence including filing (Paper and electronic)Ensuring timely and accurate completion of documents from siteMonitoring other compliance requirements of fleet, in accordance with NHVASHR on-boarding of new employeesCreating daily operations and logistics recordsIdentify areas for improvement and develop procedural documents as requiredMaintaining and responding to internal and external requestsData entry into Xero as requiredCarry out research as required

Queensland, Australia

Building Tro Pacific's IP Enclosures brand in Australia and the UK. Generating sales leads with new clients and maintaining relationships with existing ones. Identifying a prospective client's needs to offer an ideal solution, requiring communication with clients by phone, email and video. Office based role initially in Sunshine Coast, Queensland then working remotely.Responsibilities included: LinkedIn marketing Identify and target sales leads. Build and maintain relationships with clients. Set and exceed sales quotas. Prospect clients and understand their needs. Budget and allocate resources efficiently to maximise outcomes.

Sunshine Coast, Queensland, Australia

Implementation Manager:Delivering training for new customers during their onboarding process.Taking inbound customer support calls, answering web chats and support tickets.Providing excellent customer service, escalating where appropriate and accurately recording customer data.Upon customer request, making outbound calls to provide additional support & answer queries.Working to call time and upselling targets, using a ‘soft sales’ approach to proactively identify growth opportunities & attend to customer needs.

Sunshine Coast, Queensland, Australia

Handling calls with clients who have a range of mental health needs, supporting them in times of crisis.

Eastbourne, East Sussex, United Kingdom

Supervisory role in a company marketing Private Healthcare to individuals and businesses.

Brighton, United Kingdom

Graphic design - promotional material, matchday posters, programme and merchandise.

Settling insurance claims for homeowners.

Energyteam

New Business Consultant at energyTEAM - an energy consultancy business working throughout the UK. Acquired large new clients and assisted clients with regard to management of their energy usage, and reduction of their carbon footprints.

Brighton, United Kingdom

Handled confidential data for some of the world's largest charitable organisations, including supporters’ accounts. Represented a range of international charities including; Amnesty International, Save The Children, The British Red Cross and Age UK International.

Lewes

Handled emergency 999 calls on behalf of the South East Coast Ambulance Service.

Brighton

Working on behalf of organisations including Tesco, Scottish Enterprise, The Carphone Warehouse and Ministry of Defence among others, maintaining a professional, top-level service. Controlled vast databases of highly confidential data in accordance with the Market Research Society Code of Conduct.

Dealt with a wide range of clients and employers, assisting younger people in gaining qualifications and employment. Organised recruitment events at The Brighton Centre. Also database administration.

Education record

Activities and Societies: Student Prefect

Level Iii Business Traineeship

Gce A Level In Business