Ed Mclaughlin

Ed Mclaughlin Email and Phone Number

Director, Data and Technical Services at AmeriHealth Caritas Delaware @
Ed Mclaughlin's Location
Greater Philadelphia, United States
Ed Mclaughlin's Contact Details

Ed Mclaughlin personal email

About Ed Mclaughlin

Senior leader with over 25 years of increasingly responsible management positions in Information Technology and Business departments specializing in project management, strategic planning, technology procurement, contract negotiation, computer system deployment, business process reengineering, and management of transaction processing environments in the Banking, Finance and Insurance industries using demonstrated capabilities in business analysis, process improvement and problem solving. Detail oriented strategic thinker with the ability to build project justification models and manage complex sourcing events. Extensive experience working with C-level executives to reduce cost and increase efficiencies.Strong personnel manager with extensive Project (PMO), Contract & Vendor Management Office experience managing Project Managers, Business Analysts, and Category Managers. Specialties: Excellent communicator with a strong business process background. Demonstrated expertise in requirements gathering and analysis, competitive bid and vendor selection methodologies and risk management. Proven track record negotiating large technology contracts with superior results, finding the best solution at an acceptable cost, typically in excess of 20% below comparable projects.

Ed Mclaughlin's Current Company Details
AmeriHealth Caritas Delaware

Amerihealth Caritas Delaware

Director, Data and Technical Services at AmeriHealth Caritas Delaware
Ed Mclaughlin Work Experience Details
  • Amerihealth Caritas Delaware
    Director, Data And Technical Services
    Amerihealth Caritas Delaware Jan 2018 - Present
    Newark, Delaware
    Responsible for all MCO information systems including, but not limited to continuity and integrity of operation, continuity flow of records with DHSS's information systems and providing necessary and timely reports to the DHHS. Provides strategic direction and leadership for data and technical services for a state or regional health plan including telecommunication systems, operating systems and all hardware and software located in-house and at remote locations. Oversees the study, creation and implementation of structures and algorithms to improve communication, understanding and management of health plan information. Interfaces with internal/external customers on all issues related to data. Identifies and defines data, technical needs and solutions, manages departmental resources and determines/prioritizes multiple project requirements and deliverables to ensure successful implementations. Directs the planning, implementation and operations of local Information Technology in a manner aligned with AmeriHealth Caritas corporate IT initiatives and in support of company-wide goals and objectives. Directs local project management to ensure timely execution of projects and implementation of plan/organizational initiatives
  • Amerihealth Caritas
    Business Engagement Consultant - Information Systems
    Amerihealth Caritas Jan 2014 - Present
    Greater Philadelphia Area
  • Unisys
    It Contracts Manager
    Unisys Sep 2012 - Jan 2014
    Responsible for the management of a $22MM budget for internal use Software and Maintenance including competitive bid and Software Asset Management activities. Manage internal software acquisition and on-going maintenance contracts as well as contracting and consulting budgets. Manage vendor contracts with a portfolio that includes suppliers such as Cisco, Dell, Microsoft, Oracle, SAP and Salesforce.com. Led the implementation project to move to a new primary LAR to increase service and reduce cost. Established new approval process and new metrics to manage new software requests. Developed a renewal pipeline reports to manage software renewals and engage the IT leads in evaluating the quality of our existing suppliers.
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  • Unisys
    It Senior Staff Specialist
    Unisys Jan 2012 - Sep 2012
    Blue Bell, Pa
    Managed Worldwide Telecom Expense Management (TEM) program with a $16 MM budget including voice and data components for wired and mobile telecommunications. Planned and managed cross functional team to convert from the XIGO TEM system to the Tangoe’s Billing IT system while transitioning to a new support model. Worked with Network Operations, Finance, Procurement and Operations to develop the strategic direction of an improved Telecom Expense Management costing process. Managed key carrier relationships by monitoring key performance metrics. Worked with carrier’s stewardship teams to resolve billing issues and enhance process flows.Managed TEM with carriers such as AT&T, Qwest, Verizon, AT&T Mobility and Verizon Wireless,
  • Wilmington Trust
    It Services And Consulting Manager
    Wilmington Trust Sep 1999 - Sep 2011
    Greater Philadelphia Area
    Senior IT Manager and Project Manager responsible for IT Procurement, Vendor Management, IT Project Methodology including Business Analysis and IT Planning and Portfolio Management as well as Risk Management functions. Manage service partnership with Gartner and other 3rd party analysts and advisors. Provide support and assistance to CIO in terms of strategic planning and new technology product acquisition. Key accomplishments include leadership and negotiation of several key initiatives that have resulted in major technology acquisitions including Branch Automation, On-Line Banking, and Customer Relationship Management, Enterprise Content Management, third party processing agreements, compliance related software and numerous other critical systems for the organization. Negotiated new and renewal contract terms and conditions including acquisition price, maintenance terms and service levels with key vendors such as Microsoft, Dell, Argo Data Systems, CA, EMC, Ricoh, Verizon and SEI among others resulting in annual savings in excess of $1.2MM.
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  • De Lage Landen
    Director
    De Lage Landen Mar 1997 - May 1999
    Managed small ticket leasing operations division that including application processing, document preparation and funding, Cost per Copy and national customer service. Lead Continuous Process Improvement team efforts and sponsored Information Technology initiatives to automate lease processes. Designed management systems to determine staffing requirements and scheduling requirements to align staff schedules with incoming work. Planned and managed all aspects and logistics of CPI projects, including the restructuring of 104 person department.
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  • Pma Insurance Group
    Project And Business Management Positions
    Pma Insurance Group Mar 1987 - Feb 1997
    Held multiple management and leadership positions in Management Information Systems department and in the Business divisions during a time when new PC based technologies were being introduced to the company. Worked on several major infrastructure projects and systems and had responsibility for technology footprint in Pennsylvania offices.
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Ed Mclaughlin Skills

Vendor Management Process Improvement Business Analysis Business Process Cross Functional Team Leadership Risk Management Project Management Management Leadership Strategic Planning It Service Management Pmo Crm Change Management Analysis Information Technology Business Process Improvement Enterprise Architecture Consulting Contract Negotiation Program Management Contract Management Continuous Improvement Strategy Integration Sdlc It Management Project Portfolio Management Banking It Strategy Financial Services Pmp Process Engineering Strategic Leadership Re Engineering Procurement Problem Solving Executive Management Management Consulting Requirements Gathering Budgets Compliance Culture Change Portfolio Management Governance Outsourcing Sla Financial Analysis Contract Negotiations Organizational Change

Ed Mclaughlin Education Details

Frequently Asked Questions about Ed Mclaughlin

What company does Ed Mclaughlin work for?

Ed Mclaughlin works for Amerihealth Caritas Delaware

What is Ed Mclaughlin's role at the current company?

Ed Mclaughlin's current role is Director, Data and Technical Services at AmeriHealth Caritas Delaware.

What is Ed Mclaughlin's email address?

Ed Mclaughlin's email address is em****@****ust.com

What schools did Ed Mclaughlin attend?

Ed Mclaughlin attended Saint Joseph's University - Erivan K. Haub School Of Business, Widener University, Monsignor Bonner High School.

What are some of Ed Mclaughlin's interests?

Ed Mclaughlin has interest in Fund Raising, Leadership, Project Methodology, Project Management, Workflow Design, Research, Business Analysis, Problem Solving, Risk Management, Vendor Management.

What skills is Ed Mclaughlin known for?

Ed Mclaughlin has skills like Vendor Management, Process Improvement, Business Analysis, Business Process, Cross Functional Team Leadership, Risk Management, Project Management, Management, Leadership, Strategic Planning, It Service Management, Pmo.

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