Muhammed Abdulla Marakkoottathil (Mm) Email & Phone Number

Dubai, United Arab Emirates

Responsible for product management and sales/business for assigned cybersecurity products/vendors within the Gulf region (UAE, Qatar, Kuwait, Bahrain and Oman). Achieve quarterly sales target on the assigned product portfolioConduct market research and collaborate/develop go-to market strategies with vendors, internal teams, partners/system-integrators. Track and analyze product performance metrics, identify areas for improvement, and implement optimization strategies. Develop and maintain strong relationships with key stakeholders including assigned product vendors, customers, partners, end-customers and industry influencers. Lead and manage product marketing and conduct road-shows, webinars, blogs etc to promote products in the marketStay updated on the latest cybersecurity trends and technologies, and identify opportunities for product sales.Track key performance indicators (KPIs) and metrics to measure product success in the Gulf regionCommunicate product vision, strategy, and roadmap to internal and external stakeholders (e.g., senior management, partners, customers).Key Vendor Relationships: Arista Networks, Forescout, SkyHigh, Gigamon

Oman

Recipient of the Hundred Percent Club Sales Award 2023Empower businesses to achieve digital transformation through strategic IT solutions. Leveraged gap analysis and roadmaps to optimize spending and drive measurable results, such as 135% sales increase. Skilled negotiator, adept at crafting winning proposals and building long-term client relationships (e.g., increased client retention by 100% on assigned accounts). Successfully closed and delivered over 10+ IT infrastructure solution deals, ensured profitability, all within budget and timelineGathered client insights to develop solutions exceeding expectations (e.g., increased customer satisfaction by 100%). Successfully collaborated with diverse partners (business owners, vendors, distributors) to deliver comprehensive IT solutions in network, security and server infrastructure.Key Vendor Relationships: Cisco Systems, Dell, Lenovo, PaloAlto, Fortinet, F5, VMware, Algosec, Broadcom Symantec, Forcepoint, Aruba Networks, Barracuda Networks

Dubai, Uae

Recipient of the Hundred Percent Club Sales Award (2021 & 2022)Led secure hybrid cloud infrastructure services business, driving a 23x growth in product sales and a 200% YoY increase in services revenue for GBM within the digital infrastructure services practice.Secured 48+ SDN deals through strategic presentations, PoCs (50+), and architectural planning, expanding the customer base from 2 deals.Headed RFP, RFI, RFQ responses, crafting technical solutions, BoQs, SoWs, and accurate effort estimations for successful deal deliveryDeveloped a data center solution portfolio framework and competitive strategies, elevating team capabilities through over 15 knowledge-sharing sessions (classroom & public speaking) across the region.Delivered multi-vendor solutions (Hybrid-cloud, SDN, HCI, zero-trust security, NDR, micro-segmentation) to address diverse customer IT needs and meet strict compliance requirements (PCI, NIST, HIPAA, etc.)Collaborated effectively with branch leadership, LOB and account managers, sales and delivery teams to identify, qualify, and win digital infrastructure opportunities.Key Vendor relationships: Cisco Systems, VMware, Nutanix

Bangalore Urban, Karnataka, India

Sharpened technical advisory services in the areas of planning, design, and implementation of datacentre solutions (UCS, Hyperflex, Cisco ACI, Nexus & MDS) for the partners & SEs Worked with the assigned business units to overcome solution adoption challenges.Enabled business units for Go-To market strategy to sell the PDI ServicesField enablement of the technology offering, through running workshops, presentations, and webinars across the APJC and EMEA

Bangalore Urban, Karnataka, India

Consulting & engineering task to fulfill design & delivery (HLD, LLD, NMP), implementation (NIP), and validation services (NRFU) for enterprise customersExternal & internal stakeholders enablement through undertaking various knowledge transfer sessionsStrategical contribution to improve intellectual capital initiatives across the Line of business (LoB)Managed network operation activity for an assigned customer account to meet QBR targets and resulted in contract renewalIncreased project delivery efficiencies by helping the team to isolate and provide the solution for various project-related issuesSME in the areas of WAN optimization (WAE), UCS Director, Nexus, load-balancer (ACE, Citrix NetScaler), ACI, and UCS

Bangalore Urban, Karnataka, India

Provided high-end technical support for Cisco products (both hardware and software) to customers, partners, account teams, and other internal stakeholdersEffectively utilized moderate to complex lab setups to recreate and solve problems. Submits defect reports (DDTS) and works with the business unit for the resolution. Successfully handled LAN (6500, 7200, 4500, 3700, etc) and WAN (ISDN, Frame-relay, and ADSL) technologies issues for customers across the globe

Bangalore

Managed more than 300 stores IT network & security infrastructureTroubleshoots and analyses WAN (ISR routers) and Wireless (WLC and AP) connectivity issues Ensure proper protocols and configurations are in place on the firewalls (Checkpoint and Cisco ASA)Create and maintain comprehensive documentation related to firewalls and network infrastructure.Operating, troubleshooting, and managing enterprise firewallsWorked in command & control center to mitigate and prevent cyber threats on endpoints (Viruses, Spyware, adware, rootkit, and backdoor elimination)Co-ordinate with onshore and offshore teams to achieve network and security operational objectives

Calicut Area, India

Installed and configured Networking for small-medium businessesManaging and operating the IT infrastructure.Implemented Internet solution for multiple customers across the locality (DNS, DHCP, Active Directory, File servers, and Linux firewalls)Provided training on Cisco and Microsoft certification programs