Steve Evans Email & Phone Number

Warwickshire

Responsibility for the analysis and management of key consumer insight research projects, reporting on customer retail behaviour and consumer food trends for AHDB sector divisions.Key Responsibilities:• Reporting on regular purchasing trends for key food category such as Red Meats, Dairy products and Carbohydrates through Kantar Worldpanel data.• Reviewing consumer usage/behaviour trends to produce actionable insight for the sectors marketing teams and internal stakeholders using data sources such as NPD crest, Mintel, Future Foundations, Datamonitor and IGD.• Project management of regular consumer attitude/ option tracking surveys across key sector divisions, focusing on the dairy market, red meats and carbohydrates consumption.• Management of ad-hoc qualitative research projects to enhance the understanding of consumer attitudes/behaviour linked to the food retail environment. • Support of teams within AHDB market intelligence, providing articles, comments and advice on latest retail and consumption trends within their market.

We all have our own story of self development, for me mental wellbeing has always been a passion.This led to coaching but also as a qualified Mental Health First Aider. All contributing to better conversations.Recently qualified as a coach. Confidence, self-doubt and limiting beliefs are common coaching topics.

Birmingham, United Kingdom

Duties included processing of new brokered and manufactured business, checking and processing new pension applications in accordance with documented procedures. (Contract position)

Responsibility for the co-ordination and management of brand and communication research projects Key Responsibilities:• Implementation and design of research projects, through questionnaire design, coding and analysis.• Working with clients to solve central research question, delivering insight to make informed business decisions.• Integration of multiple data sources to generate insight for clients• Adhoc design of bespoke research projects to enhance client research delivery.

Management and delivery of the customer and market insight programme for Lloydspharmacy.Key Responsibilities:Customer Insight Programme• Identify key opportunities for customer insight according to marketing and business objectives.• Management of research projects including development of proposals & briefs to ensure business and research objectives are met. Managing external research agencies to deliver research projects. • Financial management of research budget. • Delivery of a Mystery Shopper programme across 1,700 pharmacies, reporting on key findings and ensuring engagement across operational divisions.• Implementation of health research projects including weight management, online doctor, sexual health and pain relief. • Communication of key findings from research projects, making recommendations to achieve the commercial objectives. • Development of customer segmentation model, ensuring they are used effectively to inform decisions across the business. • Implementation of consumer research looking at customer shopping habits, reactions to in-store promotions. While also covering research into brand awareness and customer attitudes/behaviour.Market and Competitor Insight • Develop a competitor intelligence programme that provides clear outputs for internal stakeholders, development of marketing scorecard to monitor competitor activity.• Advise on the purchase of external customer data for marketing activity including IRI/TNS/Mintel/Verdict• Provide analysis and reports on customer and market to inform business strategy.

Responsibility for the management and implementation of Birmingham Airport’s Market Research programme and delivering Marketing Services support via Digital Marketing projects.Key Responsibilities:Market Research Programme• Planning, set-up and implementation of a programme of continuous face to face quantitative research.• Implementation of Customer Insight research to be used for understanding customer shopping behaviour at retail and catering outlets within the airport environment.• Project managing the delivery of external qualitative research, including the management of the tender process, briefing of research agencies and development of discussion guides.• Undertaking ad-hoc in-house qualitative research in the departure lounge, including in-depth interviews, group discussions and passenger observations. • Team management of 5 fieldwork interviewers; including objective setting, performance monitoring and attendance at managerial training courses.• Set-up and maintenance of electronic handhelds using SNAP software to collect research data. • Control of research budget • Analysis of Origin and Destination data – including analysis of mode of access, catchment data and passenger profiling and segmentation.• Presentation of research results– including Quality of Service reports and Customer Insight analysis to the Board of Directors.• Attendance at key commercial review meetings with Alpha Retail Group & Select Service PartnersManagement of Digital Marketing Projects• Serving as the main contact for marketing agencies on website development projects, including project managing the re-launched Airport website in March 2009 and pay per click campaigns.• Management, analysis and reporting of website traffic using Nedstat online tracking software.

Leading a project support team tasked with organising and implementing workshops on behalf of the Office of the Deputy Prime Minister (ODPM).Key Responsibilities:• Management of the telemarketing team, responsible for delegate booking and event registrations.• Creation and data management of a 15,000 record CRM database of local authority delegates.• Delegate management – supplying on-site project teams with relevant information for events.• Event marketing – building mailing lists for targeted event email marketing and providing marketing advice on newsletter content.• Production of regular performance reports at regional and national level, providing attendance updates, data analysis and booking information.• Liaison with external clients regarding the promotion of future events and evaluation of past events.• Production of payment reports and invoices for delegates that attended past events.

admin temp placements

The role is part of the Sales Operations team within Granada Media. The job involves reviewing television advertising that goes out on the ITV networks. The department works with the external and internal sales team focusing on the effective use of airtime.

I spent a gap year in 2003 working and travelling through America, Australia, Canada, New Zealand, Mexico, Indonesia and India.

University placement year was spent in the Marketing department at Safeway’s head office. My tasks throughout the year included the analysis and investigation of innovative campaigns in the marketing department. The job also entailed the management of the company’s portfolio and competitor data.

Managerial & Administrative Studies, Class 2:1, Aston Business School

A-Levels, Statistics (A), Business Studies (B), Geography (C),

Diploma In Transformational Coaching