Steve Reyes Email and Phone Number

Strategy execution of new logo Acquisition and existing customer Growth as Inbenta's product roadmap evolves. I excel at responsible thought Leadership in positioning proprietary Neural Symbolic Conversational AI, Natural Language Processing, and Custom Lexicons to create near-perfect understanding and response accuracy for Mid-Market / Enterprise clients and their customers.Eliminating and minimizing customer to company friction points with well-planned project management in deploying AI Tools that enhance customer experience and grow client revenues.

Managed the full sales cycle, from prospecting to close, engaging with key persona types to address and solve business friction points with Conversational AI and Generative AI solutions.Automating the top 10 most frequently requested business use cases using intent-based AI Recognition with NLP and NLU, ensuring end users, clients, and employees could seamlessly conduct transactions through AI agents across voice and digital channels.Specialized in integrating Conversational AI UI with core enterprise systems, including Banking, Insurance, CRM, Ticketing, and Health Records, to deliver enhanced customer experiences (CX) with 24/7 availability, even during high call volume periods.Drove strategic conversations with C-suite executives, IT leaders, and operational stakeholders to identify AI-driven opportunities for business transformation and operational efficiency.Increased customer satisfaction and reduced operational costs by deploying Conversational AI solutions that enhanced customer support with scalable, always-on service.Closed Fiscal Year 2023 ranked in the top 5 of my peers.First to close a six figure+ deal on a newly created team focused on Financial Services.

Business to Business sales of AI CCaaS to enterprise accounts in the Central Region of the United States.Focusing on business drivers to develop outstanding return on investment for large enterprise accounts. Working in the C-Suite by gaining access with a multi contact strategy across multiple channels. Recognized for ability to gain access to decision makers and funnel development outpacing peers.

• Business to Business sales of Tier 1 Carrier Solutions including Network Infrastructure, SD-WAN, Private/Public Cloud, Voice, UCaaS, CCaaS as well as Cyber Security Solutions including: PEN Testing, DDoS, WAF/CDN Edge Compute, API Protection, Log Monitoring, SASE, Managed Firewall, Managed SIEM, Virtual SOC, and IR Strategy

Ended my year with major wins including $500K in DAS Infrastructure and $400K in PtP/PtMP. •Sales of wireless infrastructure to Utility and Fortune 100 Oil and Gas clients•Responsible for positioning new technology for operations: SCADA, IIoT, DAS, Edge Devices, PtP/PtMP, Mesh Networks, WiFi, M2M, LMR, Cellular, Microwave, Powered Enclosures and Test Equipment.

Circle of Excellence Winner for top 3 ranking in fiscal year 2019#1 in YoY annual revenue growth in the Central Region for fiscal year 2019• Sales of wireless infrastructure to large enterprise end user accounts and value-added resellers• Grew signature account LG&E to $1.2M from $280K YoY, an increase of 315%. • Based on my success selling to Utilities, I was selected for a new Utility Vertical Team.• Grew my base revenue by 33% YoY to $5.4M and recognized 3 times, companywide, for large revenue sales.

• Coached and trained 10 Channel Managers to sell wireless solutions to business customers through indirect partners.• Responsible for closing business leads generated from indirect partner distribution across a 5-state region• Outperformed $1M monthly revenue goals, solutions revenue and net activations

Achieved the highest performing new hires in the company, TX/OK/LA area• My priority was to reduce the time it takes new sales representatives to become productive and successful through training and coaching in the TX/OK/LA area.• Performance coach for sales directors, managers and individual contributors.• Addressed market and area performance trends with customized training, based on gap-root cause analysis.

168% to 2010 annual quota• Sales of wireless communication solutions to SLED customers in San Antonio and South Texas. • Performed daily cold calling and appointment setting activities to build sales funnels and achieve goals.• Recognized for closing the third largest healthcare system in South Texas worth $5 million. Wins include:Baptist Healthcare System - Custom Network SolutionVIA Metro - WiFi system in Express BusesAACOG - GPS Tracking for ART Vehicles