Matt Coombs Email & Phone Number

Raleigh-Durham-Chapel Hill Area

• Managed business strategy and product development for pro athlete and influencer program, raising $20M+ (+206% athlete funding)
• Launched IJM's Athlete Council with 15 elite athlete families from 4 leagues, increasing high-value customer engagement by 125%
• Led record-breaking Super Bowl campaign from conception to market launch, with 2x pageviews, 381 articles, 670M user reach
• Developed the athlete trip product and started IJM's Trips Taskforce, leading a global cross-functional team of 12 to improve customer experience
• Analyzed customer data and worked with developers to streamline web updates for a $1M campaign
• Managed 5 interns and led relationships with 15+ external vendors, platforms, players associations

• Raised $5M+ via international trips with ESPN, MLB, and NFL
• Created pledge program and integrated fundraising software into tech stack toengage 50+ pro athlete partners and increase annual fan giving by 700%
• Created customer data dashboard and trained new staff in CRM software implementation
• Led end-to-end initiatives, ensured on-time, on-budget, on-quality results andmanaged data, dashboards, compliance, events, budget, and expansion

• Copyedited technical reports for external publication
• Translated 40+ stakeholder interviews to gather customer feedback for a perception project in Latin America
• Translated documents for federal government applications

Wheaton, IL

• Shortened email product lifecycle from 8 to 3 weeks with 66% open, 15% click rates (3x industry avg)
• Directed marketing and production of materials for $37M of $41M raised
• Collaborated with the sales team to increase campaign giving by 62% in 1st year
• Equipped account managers and managed marketing budget for 2 teams

Guatemala City, Guatemala

• Created IJM’s first advocacy program in Latin America
• Secured signed pledge from President of Guatemala to implement changes advocated by IJM
• Managed portfolio of external partners, represented IJM at external meetings, and led cross-functional team to create national training curricula
• Raised 15K+ petition signatures through innovation and effective marketing

Guatemala City, Guatemala

• Collaborated with technical staff to create 20+ compelling marketing stories
• Created IJM Guatemala’s first email update for 600 highly engaged customers

Milwaukee, WI

• Taught 35 high school students with record 97% university acceptance rate
• Named Milwaukee’s “Idealistic Leader of the Year” by the Mayor (1 person awarded each year)
• Screened resumes and applications, interviewing 100+ applicants from 15+ countries

Kampot, Cambodia

• Fortified a locally run eco-tourism program to protect residents from land eviction
• Taught ESL classes to 80 students from five villages
• Researched the Kamchay Dam's impact on family dynamics in southern Cambodia

Master'S, Management And Leadership

Bachelor'S, Anthropology | Minor In Spanish