Product Demonstrations: Train our Resellers to be able to provide in-depth, tailored demonstrations of our POS products, highlighting key features and how they address specific client pain points.Solution Design: Develop and propose customized technical solutions, including POS system configurations and integrations with third-party hardware & peripherals.Sales Collaboration: Work closely with the Reseller team to create proposals, presentations, and technical documentation that aligns with our customer’s business needs.Lead Technical Discussions: Answer technical queries, assist with RFPs (Request for Proposals), and ensure all technical concerns are addressed during the sales process.Market Research: Stay updated on industry trends, competitor products, and new technologies to keep our solutions competitive and relevant.Feedback Loop: Gather Reseller feedback for internal teams to continuously improve the product and develop new features.

Utilize Salesforce CRM to manage client interactions, track leads, nurture relationships, and ensure accurate, timely updates of client information and interactionsNegotiate B2B transactions contracts for insurance policies and servicesContinuously generate new business leads through networking, referrals, and cold callingConduct presentations and consultations to educate potential clients on State Farm's insurance products and servicesCreate marketing materials using Canva and Microsoft Office for campaigns and client presentationsConsistently surpass sales goals by leading a 60-80 application count average monthlyOnboard new hires and facilitate training sessions on sales techniques, product knowledge, and CRM usageUtilize Salesforce to understand current market trends and respond in a strategic mannerResolve customer inquiries and issues ensuring high levels of customer satisfaction through effective communication and problem-solvingCollaborate with key stakeholders to identify opportunities for cross-selling and upsellingPlan and execute marketing campaigns targeted at specific industries or demographics. Monitor campaign performance and adjust strategies as needed to achieve objectivesCollaborate with underwriters, claims adjusters, and other internal teams to expedite client requests and resolve issues and drive closure of salesFacilitate communication between departments to streamline processes and improve service deliveryAct as State Farm representative at important conferencesEvaluate new SaaS tools and technologies that enhance productivity and customer experienceProvide financial analysis and projections to support client decision-making

Designed and created promotional materials utilizing Canva and Microsoft Office for life insurance marketing campaignsLed a change management team charged with recruiting, training, and motivating members to maximize productivity and salesUtilized Salesforce CRM system to manage client interactions, track leads, and nurture relationships by maintaining detailed records, scheduling follow-ups, and ensuring timely communication to address client needs and inquiriesPresented and sold insurance policies to new and existing clients, consistently meeting sales targets and performing above expectationsWorked with existing clients to plan out their insurance policy for accuracy and stated needs resulting in above average closing average on new policiesResolved client inquiries and complaints for existing clients in an efficient and timely fashion

Designed visually appealing event flyers, posters, and social media graphics using Canva and Adobe Photoshop within brand guidelines for sponsored eventsManaged companies Facebook Events page to share updates, and engage with potential attendees through posts, comments, and messagesDesigned and disseminated promotional emails leveraging the Eventbrite platform for email marketing campaigns to reach target audiencesCreated and launched targeted advertising campaigns on Facebook and Instagram using Facebook Ads Manager to increase event visibility and drive ticket salesUsed Facebook Events to facilitate discussions, polls, and Q&A sessions, encouraging attendee interaction and fostering community engagementMonitored event performance metrics such as ticket sales, website traffic, and social media engagement using Eventbrite and Facebook Insights platforms to enable data-driven decision-makingCoordinated with event partners, sponsors, and vendors, sharing promotional materials and coordinating marketing efforts using shared platforms like Canva for collaborative designDistributed thank-you emails, gathered feedback, and analyzed post-event data to improve future event marketing strategies and attendee satisfaction