Nicholas Cooper Email & Phone Number

As an Operations Manager at Joli Jardin Flower Shop, I oversee the daily operations of the store, including inventory management, customer service, and staff supervision. I also work closely with the owner to identify and pursue new business opportunities, such as expanding the online presence, creating marketing campaigns, and securing contracts with local events and venues. I enjoy applying my project management and communication skills to deliver high-quality products and services to our clients and partners.Before joining Joli Jardin, I served as the Operations Manager at Moonlight Roller, a roller skating company that offers rentals, lessons, and parties. I managed multiple projects from inception to completion, such as organizing themed events, coordinating with vendors and sponsors, and creating promotional materials. I also handled customer relations and feedback, ensuring satisfaction and retention. I am proud of my contribution to the growth and success of Moonlight Roller, which increased its revenue and customer base by 30% during my tenure.I am a Navy veteran with 9 years of experience in leading and executing complex and challenging projects in various settings and environments. I have a passion for working with people and solving problems, and I always follow a simple rule that defines leadership for me: make sure that at the end of the day, you are not too important to pick up a broom and sweep the floor.