Jason Copeland Email & Phone Number

Arlington, Virginia, United States

Power BI; DAX; Excel VBA; SQL; Meeting facilitation

Port Hueneme, California, United States

Power BI; DAX; Excel; Leadership Training Facilitation; Strategic Planning; Organizational Development

Washington DC

KPI Dashboards; Excel; Strategic Planning

Oneonta, AL

Retail; Hiring; Onboarding; Performance Management

Oneonta, AL

Boone, NC

Increased 4 of 6 verbal behaviors of interest. Achieved a 63 percentage point increase in observed sales over that of control group. Re-engineered sales process by identifying behaviors related to sales through statistical analysis. Led a team of 7 RAs in collecting data for over 155 hours of sales calls, totaling nearly 1k calls and over 19k individual.

Boone, NC

Presented the principles of Psychology to classes consisting of a total of 70 students. Integrated various methods of learning into the classroom including multimedia, discussions, and demonstrations. Led students in developing their problem-solving, writing, and study skills. Developed and graded tests, designed lesson plans to facilitate and evaluate.

Boone, NC

Analyzed the organization and key processes as part of a team using Behavioral Systems Analysis. Recommended solutions for three areas of need (product management, purchasing, product returns). Identified behaviors in the company’s marketing efforts to increase their presence online. Implemented a behavioral intervention in which Customer Service.

Washington D.C. Metro Area

Researched current industry practices in Organizational Alignment and Employee Engagement for Integrated Warfare Systems-5 (IWS-5). Presented research to IWS-5 Program Manager to assist in establishing new leadership strategy. Mapped process for Navy employees gaining access to the Navy’s Enterprise Resource Planning (N-ERP) system using MS Visio..

Oneonta, AL

Delivered products to customers. Managed store inventory. Assisted in helping customers find the products that met their needs.

Tuscaloosa, Alabama Area

Challenged hourly, part-time employees to engage in customer service to achieve high customer satisfaction at the final point of contact. Managed 5 Cashiers and 2 Courtesy Clerks to be efficient in helping customers get the items they needed as quickly as possible while ensuring a polite and courteous attitude. Performed quantitative controls used in.

Master Of Arts (M.A.), Industrial/Organizational Psychology And Human Resource Management

Thesis: Increasing Sales by Managing the Interlocking Contingencies between Sales Representatives and Customers using Behavioral.

Bachelors, Psychology

Activities and Societies: Golden Key Honor Society