Ashley Copley Email & Phone Number

Campbell, Ca, Us

California, United States

MISSION: Help people to live their best lives via active listening, communication, problem-solving, motivational, and accountability skills to set and follow through on strategic goal attainment. Leverage contagious passion and inspirational abilities to fuel positivity and hope, amid the journey of change.■ OVERVIEW OF HOW I HELP INDIVIDUALS ● CLARIFY (through COACHING) CLIENT’S LIFE VISION; i.e., what life do they want to create? focusing on achievement goals; personal… Show more MISSION: Help people to live their best lives via active listening, communication, problem-solving, motivational, and accountability skills to set and follow through on strategic goal attainment. Leverage contagious passion and inspirational abilities to fuel positivity and hope, amid the journey of change.■ OVERVIEW OF HOW I HELP INDIVIDUALS ● CLARIFY (through COACHING) CLIENT’S LIFE VISION; i.e., what life do they want to create? focusing on achievement goals; personal brand/value proposition preferences, etc.● DEVELOP an ACHIEVEMENT PLAN, once a clear vision is established, and with insight into the client’s motivations, challenges, and needs, ensuring goals are SMART—specific, measurable, achievable, relevant, and time-bound. ● MOTIVATE and INSPIRE CLIENT TO TAKE ACTION, once the plan is set, encouraging and guiding them to enact changes in their life, when necessary—continually reinforcing that “change is possible.”● GENTLY NUDGE THEM FORWARD AMID SETBACKS, communicating the normalcy of setbacks and the importance of persevering through persistent action – not abandoning dreams. Show less

California, United States

Train AI: Craft insightful questions and answers to help models better understand the nuances of psychology.Evaluate & Refine: Assess AI-generated responses for accuracy, relevance, and safety – ensuring the technology is helpful and reliable.Deepen Expertise: My knowledge of psychology has grown immensely as I've delved into various subfields and applied my understanding to real-world AI challenges.

United States

Sharpened communication skills through investigating opportunities for growth and change; strategizing and communicating goals; and implementing plans to achieve agreed-upon objectives. Cultivated diplomacy and partnership skills in listening, understanding and fulfilling other stakeholders’ needs and providing supportive constructive feedback / coaching along the way.● BUSINESS DEVELOPMENT. Identified and developed new business opportunities; e.g., partnerships, acquisitions… Show more Sharpened communication skills through investigating opportunities for growth and change; strategizing and communicating goals; and implementing plans to achieve agreed-upon objectives. Cultivated diplomacy and partnership skills in listening, understanding and fulfilling other stakeholders’ needs and providing supportive constructive feedback / coaching along the way.● BUSINESS DEVELOPMENT. Identified and developed new business opportunities; e.g., partnerships, acquisitions and joint ventures.● PUBLIC RELATIONS + MARKETING. Built brand awareness and generated leads by developing and executing effective public relations and marketing campaigns.INDUSTRY TRENDS. Acquired industry trends and challenges insights. Show less

United States

Conception to full-scale operation of a start-up enterprise equips me to help clients seeking to pursue similar business goals; i.e., help establish achievable goals and navigate starting up and operating a business. Inspirit clients with my entrepreneurial and risk-taking as well as vision in identifying and capitalizing on a market need.● COMPETITIVE MARKETPLACE ANALYSIS. Researched and continually identified future growth potential and challenges.● CULTIVATING INDUSTRY… Show more Conception to full-scale operation of a start-up enterprise equips me to help clients seeking to pursue similar business goals; i.e., help establish achievable goals and navigate starting up and operating a business. Inspirit clients with my entrepreneurial and risk-taking as well as vision in identifying and capitalizing on a market need.● COMPETITIVE MARKETPLACE ANALYSIS. Researched and continually identified future growth potential and challenges.● CULTIVATING INDUSTRY NETWORK. Forged property owner, industry relationships that spawned meaningful insights and shared, experiential learning.● REGULATORY KNOWLEDGE. Became edified on relevant zoning laws, licensing requirements and tenant rights in area of operation. ● RISK MANAGEMENT + TAXES. Acquired knowledge about risk management strategies for diverse rental properties; as well, re: tax laws/regulations related to rental income and property ownership. Show less

Dual Health and Life Coach ICF CCE-accredited certification, specializing in habit change.

United States

Gained knowledge of new and emerging online trends and threats when navigating unfamiliar environments which can be shared with coaching clients to empower their online decisions. Sharpened my communication saw in translating regulatory/policy complexity, fortifying skills in articulating coaching concepts/constructive feedback. Exposure to diverse content and experiences as well as objectively assessing this content has fortified my empathy and commitment to transparency and openness… Show more Gained knowledge of new and emerging online trends and threats when navigating unfamiliar environments which can be shared with coaching clients to empower their online decisions. Sharpened my communication saw in translating regulatory/policy complexity, fortifying skills in articulating coaching concepts/constructive feedback. Exposure to diverse content and experiences as well as objectively assessing this content has fortified my empathy and commitment to transparency and openness re: conversations with clients with different perspectives and challenges.● HARMFUL CONTENT MITIGATION. Within 3 months, carefully reviewed + slashed significant quantity of harmful / inappropriate content.● ENHANCED PLATFORM COMPLIANCE. Achieved 90% regulatory compliance improvement through collaboratively developing and implementing new, objective and consistent content moderation policies. Show less

Sunnyvale, California, United States

Irish English Dialect Speaker Car Audio Collection Project

Menlo Park, California, United States

Honed planning, organizational, budget management and problem-solving skills while navigating initiatives across multiple concurrent areas and contract professionals. This complex project management and buildout of a safe/supportive environment informs development, oversight + execution of multiple, personalized coaching plans for individuals and groups, helping them develop a balanced lifestyle and manage stress. This experience also honed an eagle eye on data analysis… Show more Honed planning, organizational, budget management and problem-solving skills while navigating initiatives across multiple concurrent areas and contract professionals. This complex project management and buildout of a safe/supportive environment informs development, oversight + execution of multiple, personalized coaching plans for individuals and groups, helping them develop a balanced lifestyle and manage stress. This experience also honed an eagle eye on data analysis, identifying areas for improvement and driving measurable + specific results.>> STRATEGIC OPERATIONAL AND PERFORMANCE IMPACT● COST SAVINGS + OPERATIONAL EFFICIENCY IMPROVEMENT. Cut unplanned repairs 25% via robust preventative maintenance programs. ● INCREASED EQUIPMENT UPTIME. Extended equipment lifespan 10% via proactive maintenance, that also abated downtime/disruptions.● SUSTAINABILITY INITIATIVES. Sparked 15% energy efficiency increase + reduced costs by instituting sustainability efforts.● RECYCLING PROGRAMS. Reduced waste generation 30% via recycling programs and waste reduction strategies.● REGULATORY COMPLIANCE | RISK AND SAFETY MEASURES. Complied with building codes + regulations via regular inspections and prompt corrective actions. Spearheaded risk assessments and preventative measures to address + minimize potential safety hazards. Show less

Palo Alto, Ca

Gained complex operational / large team leadership and budget management experience that fuels goal-focused and personalized coaching plans for individuals. Garnered lean management learning that supports individuals re: waste reduction + resource/time optimization. Experience sealing partnerships and commitments around sustainability and social responsibility informs client conversations re: sustainable habits and well-being. Strategic food, safety, etc. transformations directly… Show more Gained complex operational / large team leadership and budget management experience that fuels goal-focused and personalized coaching plans for individuals. Garnered lean management learning that supports individuals re: waste reduction + resource/time optimization. Experience sealing partnerships and commitments around sustainability and social responsibility informs client conversations re: sustainable habits and well-being. Strategic food, safety, etc. transformations directly support individual coaching clients’ physical and mental health goals.>> STRATEGIC OPERATIONAL AND PERFORMANCE IMPACT● BRAND ELEVATION. Uplifted Stanford’s brand reputation by showcasing commitment to healthy food choices, local sourcing and sustainability for large volume of daily meals served.● HEALTHY FOOD TRANSFORMATION. Slashed saturated fats/processed foods and drove 40% healthier, more nutritious food options at Stanford. ● LOCALLY SOURCING PRODUCT. Bolstered local sourcing 70%; invested in local farmers + businesses while curtailing environmental impact.● BUDGETING + NEGOTIATING. Managed $4M+ annual procurement budget, negotiating favorable contracts + competitively priced high-quality ingredients. Show less

San Jose, California

Strengthening my employee/leadership training and development powered up my individualized coaching acumen, further empowering clients’ outcomes. Turning around underperforming hotels + achieving financial objectives proves not only resilience + perseverance, but also that I can identify + solve sophisticated problems, including setting and following through on goals. These skills are integral when coaching individuals where we collaboratively disentangle knotty problems and architect… Show more Strengthening my employee/leadership training and development powered up my individualized coaching acumen, further empowering clients’ outcomes. Turning around underperforming hotels + achieving financial objectives proves not only resilience + perseverance, but also that I can identify + solve sophisticated problems, including setting and following through on goals. These skills are integral when coaching individuals where we collaboratively disentangle knotty problems and architect actionable solutions to gain traction on personal and professional aspirations. Moreover, continuously striving for customer excellence is a trait embedded in my DNA and which naturally translates to high levels of care for everyone I coach.>> STRATEGIC OPERATIONAL AND PERFORMANCE IMPACT● ROBUST LEADERSHIP + COACHING. Managed and coached 25+ employees, from assistant managers to GMs, instituting programs such as Kaizen to foster culture of excellence.● MULTI-AWARD WINNER. Awarded numerous accolades, including but not limited to #1 in Region and Top 10% in Country for Customer Satisfaction; Highest Occupancy in Region; etc.● TURNED AROUND CUSTOMER SATISFACTION. Skyrocketed customer service satisfaction scores 190% by implementing customer-centric approach, employee training + continuous improvements. Offered home-like environment and delivered personalized service.● ONLINE REPUTATION IMPROVEMENT. Achieved Trip Advisor’s Excellence Award for consistently ranking among top hotels in region.● REVENUE GROWTH. Spurred 10% revenue increase via strategic pricing, maximizing occupancy rates and expanding service offerings.● REGIONAL REPORTING LEADERSHIP. Helmed regional labor reporting for 28 Bay Area hotels, providing cost control + resource allocation insights.● BEST PRACTICES. Provided best-practices transparency, sharing ideas across regional leadership and thus promoting ‘rising tide lifts all ships’ mindset. Show less

Reston Va

Managed the 149 room exterior property to include: financial management, customer service management, facilities management, front desk operations, all staff hiring and development and procurement. Specific accomplishments in raising customer satisfaction ratings, increasing occupancy and improving ADR. Beyond hotel responsibilities, trained new Hotel Managers and General Managers for sister properties and oversaw multiple sister hotels while new managers were on boarding.Received various… Show more Managed the 149 room exterior property to include: financial management, customer service management, facilities management, front desk operations, all staff hiring and development and procurement. Specific accomplishments in raising customer satisfaction ratings, increasing occupancy and improving ADR. Beyond hotel responsibilities, trained new Hotel Managers and General Managers for sister properties and oversaw multiple sister hotels while new managers were on boarding.Received various recognitions within the company (of 680+ hotels) to include: • Ranked number 11 in the company for YTD 2012 – Extended Stay Hotels• Ranked number 1 in the Region for Customer Satisfaction in 2012 – Extended Stay Hotels• Recognized as the Hotel ranked top 10% in the country for cleanliness – 2011 and 2012 – Extended Stay Hotels• Recognized as the Hotel ranked top 10% in the country for Customer Satisfaction – 2011 and 2012- Extended Stay Hotels• Awarded Highest Hotel of the Month Rank in 2011 (Region) – Extended Stay Hotels• Awarded Highest Overall Guest Satisfaction in 2011 (Region) – Extended Stay Hotels• Awarded Highest Occupancy % in 2011 (Region) – Extended Stay Hotelshttp://www.extendedstayamerica.com Show less

Kathmandu, Nepal

Fortified emotional and intellectual abilities by transitioning into a new career that involved managing high-pressure environments. These strategies and tactics help coaching clients navigate stress, develop coping mechanisms and maintain composure amid strife and transition. As well, at the helm of a positive, engaging club atmosphere, I cultivated methods to create a safe + supportive space for coaching clients to explore goals and challenges. Finally, as an entrepreneur with proven… Show more Fortified emotional and intellectual abilities by transitioning into a new career that involved managing high-pressure environments. These strategies and tactics help coaching clients navigate stress, develop coping mechanisms and maintain composure amid strife and transition. As well, at the helm of a positive, engaging club atmosphere, I cultivated methods to create a safe + supportive space for coaching clients to explore goals and challenges. Finally, as an entrepreneur with proven start-up chops and passion for business ownership, I not only inspire clients to pursue their business ownership dreams, but also offer valuable insights and guidance on the operational aspects of entrepreneurship.>> STRATEGIC OPERATIONAL AND PERFORMANCE IMPACT● START-UP LEADERSHIP. Identified and capitalized on market need for elite nightclub; developed concept and recruited investors. Established and launched operational structure, managing 50 employees, from management to staff to bouncers.● FINANCIAL PERFORMANCE. Contained food + beverage costs to <20%. Managed payroll, inventory and overall, performed financial data analysis to optimize organization’s performance.● REVENUE GROWTH. Achieved significant revenue rise via strategic marketing; secured 5 of 7 days at the club for planned events + private parties. Orchestrated targeted marketing campaigns.● SECURE, SAFE ENVIRONMENT. Strategically positioned + trained bouncers in problem de-escalation to ensure a safe environment for all clubgoers.● AWARD-WINNING. Nightclub earned repute as “Best Nightclub in the Nation” and earned attention from “Time Magazine.” Show less

Mumbai India And Kathmandu Nepal

Started as a server and soon grew to become a Manager at the leading Mumbai China Garden Restaurant that used to serve the Mumbai elite crowd and have a turnover of over 1000 patrons a day. Helped to expand the China Garden chain internationally by spearheading and managing the opening of its first sister branch in the Crowne Plaza Hotel, in Kathmandu Nepal. http://www.chinagardenindia.com

Kathmandu, Nepal

Sharpened skills in respecting and navigating diverse cultures and sensitivities with a refined, artful approach to exceeding all expectations. This helps me not only understand and appreciate different coaching client viewpoints but also to steer them into architecting and embracing more creative, joyful lives. We do this by unearthing and celebrating their unique talents and passions, exploring new experiences and cultivating enduring memories.>> STRATEGIC OPERATIONAL… Show more Sharpened skills in respecting and navigating diverse cultures and sensitivities with a refined, artful approach to exceeding all expectations. This helps me not only understand and appreciate different coaching client viewpoints but also to steer them into architecting and embracing more creative, joyful lives. We do this by unearthing and celebrating their unique talents and passions, exploring new experiences and cultivating enduring memories.>> STRATEGIC OPERATIONAL AND PERFORMANCE IMPACT● START-UP OPERATIONS. Opened + managed 1st international China Garden franchise in the Crowne Plaza (Nepal), renown as India’s more awarded restaurant. Under my management, restaurant achieved numerous accolades + served several heads of state, the nation’s elite and international delegates. ● CUSTOMER SATISFACTION IMPROVEMENT. Garnered 95% guest satisfaction rating at both restaurants, surpassing industry benchmarks + fostering loyalty. Example: Netted 15% repeat-visit increase for high-profile clientele after launching personalized VIP menus. ● KEY TO THE ABOVE 95% IMPROVEMENT: UNFORGETTABLE EXPERIENCES. Mastered the art of anticipating guest needs desires before they voiced their needs. Embraced the idea of ‘service as a performance,’ where every interaction and detail contributed to an unforgettable experience.● DECREASED TURNOVER. Drove 10% reduction in staff turnover through effective training, mentoring and creating culture of appreciation and recognition.● INTERNATIONAL CLIENTELE EXPANSION. Actively catered to guests across cultures and backgrounds via welcoming, respectful environment, which in turn expanded restaurant’s reputation for attracting diverse clientele. Example: Sparked 15% international bookings increase (related to authentic experiences) after implementing Nepalese cultural elements in Crowne Plaza menu.http://www.ihg.com/crowneplaza/hotels/us/en/kathmandu/ktmnp/hoteldetail/dining Show less

Certified Functional Nutrition Counselor, Functional Nutrition

The Digestive System The Immune System The Urinary System The Cardiovascular System The Endocrine System The Nervous System.

Certified Health/Life Coach

The Health & Life Coach program is CCE-accredited by the International Coach Federation— the leading global organization dedicated.

Emba, Business Administration And Management, General

Education record

Education record