Cora Cabezas Email & Phone Number

Chicago, Illinois, United States

Assist with the day to day management of the Front Office operations.Maintain and successfully execute departmental and hotel policies and goals.Assist management to recruit, hire, train, and successfully support and manage the talent of all new and existing team members.

Chicago, Illinois, United States

Assist in leading and supervising the front office team as well as assist in the daily operations.Support and assist team in responding to guest inquries and resolve issues.Train, coach, and motivate front office staff to provide exceptional customer service and maintain standards.Collaborate with other hotel departments, such as housekeeping, sales, and maintenance, to ensure guest satisfaction.

Chicago, Illinois, United States

Rooms Division Manager in training program. Crossed trained in front office and housekeeping.

Reno, Nevada, United States

Execute front office tasks such as maintaining guest bills and reservationsPerform accounting tasks such as refunds, payment changes, and advance paymentsAssist with training new reception staff

State College, Pennsylvania Area

Perform front desk and night audit duties.Train new associates.

State College, Pennsylvania

Execute front office tasks such as maintaining guest bills and reservationsPerform night audit to balance accounts from the previous dayAssist with guest requests to ensure their satisfaction with their stay

Madison, Wisconsin Area

Communicated with the different departments to ensure that unified service is provided.Utilized a high degree of customer service to ensure guest satisfaction with their stay.Performed front office tasks such as maintaining guest bills and reservations, and utilizing front office reports.

Melbourne, Australia

Provided Customer Service Merchandised StockCashiering dutiesMaintained a clean and organized store

Melbourne, Australia

Communicated with the different departments to maintain unified service for the guestsUtilized a high degree of customer service to ensure the luxury experience for guestsPerformed front office tasks such as maintaining and finalizing guest bills, and utilizing front office reports.

Sydney, Australia

Assisted Events team in the development of collateral to assist with the success execution of events.Conducted Market Research.General administrative tasks as required.

Madison, Wisconsin Area

Arranged appointments according to client’s availability and stylist’s schedulesCommunicated special requests and details Performed general Reception Duties

Madison, Wisconsin

My duties include attaining guest information and verify payment method, assigning rooms and distributing room keys, creating and confirming reservations, and communicating with different departments to assist guests and resolve issues.

Madison, Wisconsin

In home CNA care.Maintained client records including health concerns, status, tasks completed, and noteworthy events.Communicated with case manager frequentlyAdministered or assisted with cares such as transfers, bathing, dressing, grooming, and general hygiene.Executed household cleaning tasks and food preparation Assisted with transportationProvided companionship

Barnes And Noble Easte Towne, Madison Wisconsin

My duties include working the register to obtain customers orders as well as preparing the cafe beverages and foods. I also keep the cafe cleaned and organized.

Uw Eau Claire

I worked as a front desk attendant for one of UW Eau Claire's resident halls. There I answered questions, sold food, kept the work place organized and clean, as well as sorting and distributing mail. I also worked as night security which involved checking ID's and recording guests to the resident hall.

Dodgeville Wisconsin

Worked in the business outfitters distribution center for the summer seasonal position. Sorted out orders to be sent to embroidery.Ensured accuracy of order fulfillment.

Mineral Point, Wisconsin, United States

Process sales transactionsAccept paymentsCalculate and return change when required by the payment methodMaintain adequate change denominations in the cash drawer and request additional changeAnswer customer questions about products or servicesReconcile cash drawers and sales receipts

Bachelor Of Science In Hospitality Management

Activities and Societies: American Hotel & Lodging Association (AH&LA), ETA Sigma Delta Deans List: Fall 2019, Spring 2020, Fall 2020.

Associate'S Degree, Hospitality Administration/Management, Gpa 3.625

Activities and Societies: Student member of the Greater Madison Hotel and Lodging Association as well as a member of Cultural Connect.

High School Degree, High School Diploma

Activities and Societies: Member of the Art club and spent junior year as vice president and senior year as president. Was also a member.