Corbin Martinez Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Project & Program Management•Lead the global onboarding program, delivering high-quality experiences for new hires across multiple countries. Scale efforts, manage operations, and implement strategic improvements to enhance engagement and operational efficiency.•Oversee the Onboarding Experience, partnering with senior leaders to align and preserve the onboarding process for 400+ new hires over the last several years, ensuring integration before client engagements.•Collaborate with cross-functional teams to design tailored onboarding content specific to capabilities, supporting 30% company growth while maintaining program consistency.Strategic Initiatives & Process Improvement•Manage the "Industry First Mindset" initiative, collaborating with Managing Directors and industry groups to set goals, track metrics, and align thought leadership.•Lead the Skills & Experts workstream, launching a platform to capture and analyze skill data to identify gaps and develop expert communities.•Drive program evolution through continuous feedback analysis, using data insights to refine the onboarding experience and ensure alignment with business objectives.Project Management•Execute strategic projects with a focus on efficiency and impact, coordinating workstreams and senior stakeholders. Led the successful redesign of the Week 1 onboarding program, scaling the experience globally.•Managed the implementation of knowledge-sharing platforms such as Stack Overflow, collaborating with cross-functional teams to enhance communication and knowledge transfer.Operational Leadership & People Management•Oversee operational efficiency across 8+ locations, managing programs like culture events, space management, and employee communications.•Develop scalable solutions for consistent program delivery, enhancing engagement and maintaining operational quality.•Coach and mentor 3 direct reports, setting goals, providing feedback, and fostering growth through development opportunities.

Chicago, Il

•Spearheaded all internal events for the Cross-Market team (now Slalom Build) in the Chicago market, engaging175+ employees.•Led all facets of event planning from conceptualization and budgeting to negotiation, contracting, vendor management, content development, stakeholder management, on-site execution, and post-event analysis.•Streamlined and managed the new hire onboarding process to foster a welcoming environment, including the facilitation of orientation sessions. •Collaborated with the Managing Director, Practice Directors, and Practice Leads on special projects, and facilitated staffing meetings and weekly metrics.•Developed and implemented impactful culture programs to enhance employee connection, learning, and recognition, supporting a people-first and 'best place to work' ethos•Managed daily office operations for a team of 175+ employees, ensuring a smooth and efficient work environment.•Mentored and supervised an Operations Specialist, providing leadership and professional development opportunities.

Midway Hotel Center, Chicago

• Managed the planning and detailing of events and guest room blocks for 9 properties over 4 hotel brands at the Midway Hotel Center • Responsible for 17,322 square feet of meeting space and 1,323 guest rooms• Experience with corporate, SMERF, tour and travel, and rooms-only groups segments• Proficient in CI/TY and Delphi to manage events as well as PMS, MARSHA and OnQ R&I to manage guest rooms• Knowledge of FOSSE, Opera and Choice Advantage to manage guest rooms

Chicago Midway Hotel Center

• Assisted in the coordination of events and group rooms blocks for 7 properties over 4 hotel brands• Responsible for building guest room blocks via MARSHA, CI/TY and OnQ R&I• Detailed all In-House events• Knowledge of CI/TY, Delphi, PMS & MARSHA, and OnQ R&I

Port Clinton, Oh

• Provided friendly, attentive and timely service to create an exceptional experience for members • Responsible for all daily beverage sales ranging from $600 to $1500• Created a system to maintain inventory, cleanliness and organization of the Beach Bar

Michigan State University

• Responsible for booking all catering events and summer conferences for 3 Residence Halls• Communicated with clients and management to ensure event details• Served as office assistant to Dining Services Manager to carry out daily activities for Holmes Dining Hall

Michigan State University

• Assisted the Chef to the President of Michigan State University with various culinary tasks• Worked with a team of culinary assistants to prepare food for special events and presidential functions• Part of Board of Trustees game day food service team in Spartan Stadium

Catawba Island, Ohio

• Responsible for a restaurant with a capacity of 105 and daily sales totaling $800 - $1500• Managed the Front of House and Back of House staff consisting of 8 people• Maintained excellent and efficient service for members and quality of food• Handled all Front of House member complaints and concerns• Supervised outdoor clubhouse facilities and functions on Mondays

Michigan State University

• Lead an executive board of 6 and an association of 40-45 members• Collaborated needs of membership with the mission, vision and goals of organization• Planned and executed meetings with executive board and general membership • Coordinated potential opportunities with industry leaders for speakers, events, and internships PCMA Student Chapter of the Year Award, 2011-2012Club of the Year Award, Hospitality Association, 2011-2012Philanthropy Award, Hospitality Association, 2011-2012

Lake Of The Ozarks, Osage Beach, Mo

• Assisted team of 3-20 servers to execute various functions ranging between 10 - 800 customers• Served customers and cleared tables while providing quality customer service• Learned the catering and banquet logistics for 800+ room resort property• Participated in rotation shadowing: Conference Service Mgr. and Director of Catering Ops.

Catawba Island, Ohio

• Responsible for assisting in training and supervision of 5-10 servers per shift• Handled all Front of House customer complaints and concerns• Assisted servers and bussers in serving customers and clearing tables• Entered pricing changes and daily/weekly specials in POS system

Bachelor Of Arts (Ba), Hospitality Business

Activities and Societies: Chapter President, Professional Convention Management Association, 2011 - 2012 Director of Hospitality Services.

Barcelona, Spain, Study Abroad Program For International Business Management