Peter Corcoran Email & Phone Number

Los Angeles, California, United States

Senior Porgram Manager providing data solutions to Search Engineers, whilst leading a vendorized workforce of over 2k. Lead and co-defined new operational processes to improve Search's generative AI experience.

Mountain View, California, United States

Cross-functional Program Management Lead for the Shopping Returns Experience

Mountain View, California

Created and managed the PMO function and lead all project management activity in operations

St Agnes, Cornwall

Completed the build and interior design of own holiday home before moving to the USA in November 2014.

London, United Kingdom

• Operations, technology and key account director in a driver recruitment agency:
• Successfully program managed the integration of 12 driver supply contracts at 12 DHL sites worth £10million p.a.; subsequently, as the Principal Director for Milestone’s DHL account, used client feedback to develop.
• Designed the service KPIs, at the request of DHL, for Milestone’s agency driver supply to DHL
• Led operational improvement program to drive culture change, performance management and remuneration across Milestone’s distributed workforce in all of its 15 operational locations
• Led the driver recruitment & retention functions, including short-term local campaigns to meet peak client requirements and designed key metrics to predict driver supply shortfalls at each site
• Designed & implemented an automated driver Net Promoter Score survey of driver satisfaction to provide key insights on driver loyalty & motivations in order to inform the driver retention strategy

Hertfordshire, UK

• Interim operations manager leading 100 transactional staff delivering finance, payroll, OH and HR within a Local Authority in a novel partnership agreement:
• Delivered technology enabled change projects on the client’s SAP platform, saving £250k p.a.
• Negotiated with the client to simplify the KPI reporting requirement to focus on valued delivery
• Presented significant bids for other public sector outsourcing opportunities in the UK

London, United Kingdom

• Business Development Executive at MBA & Company, an award winning start-up and a leading resource in matching companies' short term project based needs with freelance MBA talent:
• Forged and developed relationships with lead accounts for supplying MBA-qualified talent
• Broadened the MBA talent pool through engagement with emergent business schools in the UK
• Developed a new, more efficient, operational structure with the founding entrepreneurs

London, United Kingdom

• Contractual business development work in a mobile app platform start-up in London:
• Researched target companies and delivered bespoke presentations to leading branded companies
• Used customer feedback to develop the programming priorities of the mobile application platform
• Championed and implemented effective mentoring and communication to junior employees

In addition to my studies, I was a class representative on the academic council with faculty and staff.

London, United Kingdom

• Civil servant in the Metropolitan Police's Directorate of Information:
• Assisted London’s police units and departments to identify the desired capabilities for and quantifiable benefits of large-scale IT, communication and surveillance projects and programs
• Researched and advised on the benefits of desktop and server virtualization across the IT estate in preparation for negotiations for the DoI’s principle outsourcing contract with CapGemini

UK, Germany, Kosovo And Iraq

• Army officer in 9th/12th Lancers, reaching the rank of Major:
• Used program planning methodology to track the progress of over 100 logistic transformation projects (both operational and IT) that delivered £107 million in efficiency savings over 7 years
• Managed 950 staff posts in British Army deployable HQs and training establishments, conducted search of staff officers to fill priority appointments and advised senior officers on selections
• Sole British Army representative in a multi-national counter-terrorism school; delivering strategic cyber-terrorism training to NATO/Partnership for Peace countries and nations of strategic interests
• Designed, tested and produced Psychological Operations products to maintain support for UK led operations as part of a wider ‘hearts and minds’ campaign in Basrah Province, southern Iraq
• Managed the careers of over 100 trained soldiers and planned training and live-firing exercises

M.B.A

Activities and Societies: Brasenose College rugbyWinner of the “Best Boss” award for leadership skills, as voted by 240 MBA class peers.

Commissioning Course, Military And Strategic Leadership

Commissioning Course, Military And Strategic Leadership

Ma, Social Science

Activities and Societies: Aberdeen University Men's Hockey Club - received a Half BlueSocial Sciences