David Cordero Email & Phone Number
@workday.com
3 phones found area 415
LinkedIn matched
Who is David Cordero? Overview
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David Cordero is listed as Senior Production Readiness Manager at Workday, a with 25261 employees, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at workday.com, phone signal with area code 415, and a matched LinkedIn profile for David Cordero.
David Cordero previously worked as Manager, Production Readiness at Workday and Production Readiness Manager at Workday. David Cordero holds Bachelor'S Degree, Human Resources Management from California State University, Chico.
Email format at Workday
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AeroLeads found 1 current-domain work email signal for David Cordero. Compare company email patterns before reaching out.
About David Cordero
A driven, forward thinking individual with a background in technical support, incident management, and software implementation.
Listed skills include Microsoft Excel, Customer Service, Microsoft Office, Powerpoint, and 4 others.
David Cordero's current company
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David Cordero work experience
A career timeline built from the work history available for this profile.
Manager, Production Readiness
Current
Senior Production Readiness Manager
Production Readiness Manager
Senior Associate Production Readiness Manager
Senior Solutions Consultant
- Manage the post-sales implementation for enterprise customers which includes defining project scope, scheduling project checkpoints, and integrating the broader project plan with the customer stakeholders- Implement new enhancements including creation of custom objects, workflows, validation rules, approval processes, and triggers within Talkdesk or 3rd party CRM systems- Drive continuous improvement initiatives for the implementation and go-live deployment process
User Success Manager
- Acted as the Critical Incident Manager for the highest priority multi-customer incidents affecting SalesforceIQ CRM and Salesforce Inbox- Coordinated with Product Management, Site Reliability, and Developer teams to report and resolve product issues and develop root cause analysis- Aligned SalesforceIQ Incident Response with Salesforce's Trust methodology- Coach team members by analyzing data, reviewing cases, and monitoring customer interactions
Sr. Analyst, User Success
- Served as an escalations manager for SalesforceIQ products (SalesforceIQ CRM, Salesforce Inbox, Salesforce Einstein)- Managed a team of technical writers, web developers, and success agents to write, design, and maintain Help Center content - Managed a project to migrate all SalesforceIQ Inbox content to the Salesforce Help and Training portal- Trained and onboarded new teammates to position them for success
Analyst, User Success
- Served as the top Success Agent in terms of tickets solved, first response time, and SLA attainment. All while maintaining an average CSAT of 94% or above- Technical Lead on the User Success team, specializing in troubleshooting integrations between SalesforceIQ products and third party apps- Successfully piloted and implemented a process for phone support at scale. Support tickets under this pilot resulted in a 100% CSAT and 11 hour reduction in total resolve time.- Product expert across two SKUs: SalesforceIQ CRM and Salesforce Inbox
Customer Success And Implementation
- Owned the overall relationship with customers including onboarding, adoption, and retention-Facilitate training and professional development for all school and district customers on ScootPad's adaptive learning platform-Provide comprehensive support to the sales cycle and lead customers to successful implementation at schools and districts-Maintain a help center of step-by-step guides and other training materials for our users-Transform user experience and feedback into a "wish list" of product enhancements
Account Executive
-Utilized Sales Force as a CRM tool to manage portfolios of business owners in the Chico Area.-Initiated and solidified new and existing relationships with local business owners while selling advertising in a business-to-business marketing environment.-Participated in sales meetings, provided written reports, and attended company-wide conference calls.-Managed a portfolio of clients by handling accounts receivables and making sure all client requests were submitted prior to production deadlines.
Research Associate
Candidate research and outreachIdentifying applicants for specific searchesCandidate tracking and scheduling
Colleagues at Workday
Other employees you can reach at workday.com. View company contacts for 25261 employees →
Paul Navarro
Colleague at WorkdaySan Francisco Bay Area, United States
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ZV
Zbynek Vintr
Colleague at WorkdayŽdár N. Sázavou, Vysočina, Czechia, Czech Republic
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LK
Lawren Kieffer
Colleague at WorkdaySan Francisco, California, United States
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CJ
Callie Jones
Colleague at WorkdayBoulder, Colorado, United States
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RA
Raja Adnan Kiyani
Colleague at WorkdayPunjab, Pakistan
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SM
Sharon Mitchell
Colleague at WorkdayIreland
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JC
Johnny Chih
Colleague at WorkdayConcord, California, United States
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SH
Stephen Hoff
Colleague at WorkdaySan Leandro, California, United States
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RM
Ryan Mccarthy
Colleague at WorkdayBoston, Massachusetts, United States
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AV
Anand V.
Colleague at WorkdayDublin, California, United States
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David Cordero education
Bachelor'S Degree, Human Resources Management
Education record
Frequently asked questions about David Cordero
Quick answers generated from the profile data available on this page.
What company does David Cordero work for?
David Cordero works for Workday.
What is David Cordero's role at Workday?
David Cordero is listed as Senior Production Readiness Manager at Workday.
What is David Cordero's email address?
AeroLeads has found 1 work email signal at @workday.com for David Cordero at Workday.
What is David Cordero's phone number?
AeroLeads has found 3 phone signal(s) with area code 415 for David Cordero at Workday.
Where is David Cordero based?
David Cordero is based in San Francisco Bay Area, United States while working with Workday.
What companies has David Cordero worked for?
David Cordero has worked for Workday, Talkdesk, Salesforce, Scootpad Corporation, and Campus Special (Acquired By Chegg, Inc.).
Who are David Cordero's colleagues at Workday?
David Cordero's colleagues at Workday include Paul Navarro, Zbynek Vintr, Lawren Kieffer, Callie Jones, and Raja Adnan Kiyani.
How can I contact David Cordero?
You can use AeroLeads to view verified contact signals for David Cordero at Workday, including work email, phone, and LinkedIn data when available.
What schools did David Cordero attend?
David Cordero holds Bachelor'S Degree, Human Resources Management from California State University, Chico.
What skills is David Cordero known for?
David Cordero is listed with skills including Microsoft Excel, Customer Service, Microsoft Office, Powerpoint, Time Management, Social Media, Public Speaking, and Leadership.
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