The Competence Center for Sustainability is supported by an advisory board. KONA Advisory Board meetings are held several times a year, at which current projects and topics from the KONA are discussed with the Advisory Board. Important sustainability issues from the tourism sector are also brought to the attention of the KONA via the advisory board organizations.

- Planning and implementation of integrated consumer-facing campaigns for customers and partners of the business sector.- Planning and implementation of advertising campaigns in collaboration with the consulting agency and the business sector- Follow-up of creation, update and printing of various documents for the business sector (brochures, product flyers and forms)- Organization and valuation of Groupe Mutuel's presence at trade fairs - Coordination between the business sectors and the different managers within the Marketing department during sponsorship requests, promotional gifts and event activities- Realization of the annual budget proposals in collaboration with the business sector- Replacement of the project manager in charge of sales network activities during possible absence

Marketing :- Planning and implementation of integrated consumer-facing campaigns and special promotions (digital & print) in BeLux in close collaboration with partners in Switzerland- Planning and implementation of Summer & Winter campaigns in BeLux (production of advertorials, direct mailings and supplements)- Coordination and participation of/at events and fairs in BeLux- Planning and implementation of online campaigns and coordination of monthly consumer e-newsletter - Responsibility for the design and implementation of subprojectsKey Media Management:- Planning, organizing and accompanying of a group mediatrip for BeLux journalists- Support in planning and organizing of media trips Key Account Management:- Updating BeLux Tour Operator list containing Switzerland Summer and Winter offersMICE: - Support in planning, coordination and organizing of MICE events and workshops in BeLux

BSc Internship: Marketing & Promotion, as well as MICE, KAM & KMMMarketing / Promotion:- Support in planning, coordination and implementation of Winter and Summer campaigns in BeLux (production of advertorials, direct mailings and supplements)- Coordination and participation of/at events and fairs in BeLux- Support in planning, coordination and implementation of Online campaigns as well as coordination of monthly consumer e-newsletter - Updating Tour Operator list containing Switzerland Summer and Winter offersMedia Management:- Support in planning, coordination and organizing of media trips as well as topic relevant researches for journalists- Entering of clippings in media databaseMICE: - Support in planning, coordination and organizing of MICE events and workshops in BeLux- MICE database: maintenance/updating as well as entering of clippings- Support in MICE partner reportingsAdditional duties:- Supervision of office reception (welcoming business partners & clients), mail, office supplies

Temporary help & cooperation in the parental shoe store- Greeting customers, answering queries and assisting them to find the product they’re looking for - Giving advice and guidance on product selection to customers- Be involved in stock control and management- Responsible dealing with customer complaints- Receiving and storing the delivery of large amounts of stock- Keeping the store tidy and clean

- Active Room Sales and Guest Relations, incl. Additional sales and upselling- Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone- Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs- Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness- Attend to all routes of room bookings, such as online, phone, and in person- Writing and translating of the daily dinner menu and newsletter- Receive and sort daily mail/deliveries/couriers- Payment of invoices & general reception service

Seasonal work during the winter season:- Active Room Sales and Guest Relations, incl. Additional sales and upselling- Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone- Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs- Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.- Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference- Maintain orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness- Attend to all routes of room bookings, such as online, phone, and in person- Writing and translating of the daily dinner menu and newsletter- Receive and sort daily mail/deliveries/couriers- Payment of invoices & general reception service