Corey Brunk Email & Phone Number

Charlotte, North Carolina, United States

Promotes and ensure all messaging is in in alignment with the values of Never Down. Collaboration with management and senior team leads. Responsibilities include detecting opportunities for and creating/developing content that can be distributed via various Bank Communication channels to drive understanding, adoption, and sponsorship for all things Never Down. Works with legal, risk and compliance partners to ensure materials are in compliance. Update and maintain the library of best practice communication and education/marketing materials including emails, videos, seminars, confluence, microsites, brochures, mailers, articles, worksheets. Coordinate with Learning and Development to drive Never Down education objectives. Support the team in technical documentation needs and collaborate with process teams for work instructions and standards development.

Charlotte, North Carolina Area

Responsible for initiative planning, project management, and facilitation of all duties related to the weekly Technology Stability Forum (debates stability threats in technological environments). Proven experience producing informational packages and content for senior management. Experience working in partnership across multiple lines of business and functional teams to produce relevant documentation with complete end-to-end understanding of processes. Other duties include authoring scripts and test scenarios for changes within ITSM before release, end-to-end UAT script creation and testing for Problem Management, and testing new functionality of releases in production. Involved in discussion, planning and implementation of Problem Management Standard Procedures. Experience creating, editing, and publishing content within the internal system of record and learning university.Previous responsibilities included creating and maintaining comprehensive team process guides and templates that supported Enterprise Problem Management processes and Thematic Analysis. Other duties included creating and maintaining quick reference guides and SharePoint repositories, assisting in writing Executive Summary documentation for highly visible reviews of significant business impacting events, and satisfying Problem Management policy and standards that are adopted on a global scale across multiple regions.Selected Accomplishments:• Implemented initiatives related to the Technology Stability Forum that lays out improvement plans.• Created Charter format for use across various Command Center forums.

Rock Hill, South Carolina

Responsible for the development, writing and editing of manufacturing procedures for production.Responsible for collaborating and coordinating with Manufacturing Engineers, Research and Development, Quality and other subject matter experts to create and maintain manufacturing documentation in a fast paced and technical environment. Duties included gathering and researching technical information including engineering and development information for use in documentation activities. Knowledge of the Agile lifecycle process and Jira development tool. Experience creating internal documentation used to convey information within the company or groups. Acting team lead and responsible for managing activities, direction of the group and delegation of tasks. Responsible for writing step-by-step assembly instructions as well as software user guides for manufacturing. Experience writing internal communications and process guides.Selected accomplishments:• Implemented digital documentation to company that was adopted on a global scale• Refined documentation style that was adopted on a global scale• Helped company obtain ISO certification standards with documentation• Managed documentation projects with a 600% increase in production efficiency• Management of 15 different product lines• On-time delivery of all projects and programs• Recipient of the Glenn Taylor Award

Charlotte, North Carolina Area

Live performance load-ins and load-outs for concerts, Broadway musicals and corporate events.Ability to comprehend and act on minimal instructions in an extremely fast paced environment. Experience in live shows include audio, video, lighting, backline, power, carpentry, automation, pyro and truck loading.Selected accomplishment:• Experience highlighted by the 2012 Democratic National Convention at Bank of America Stadium as a LED video screen technician

Charlotte, North Carolina Area

Set-up and operation of audio/visual equipment and customer service.Managed the Ballantyne Hotel property for client’s audio/visual needs. Management included coordinating operations with the hotel to schedule employees at the property, making sure number of adequate equipment was on-hand and day to day operations. Large group relations with groups such as BMW, Wells Fargo, GM and Duke Power. Event audio, video, lighting and networking set-up with execution of live events.Selected accomplishments:• Managed daily audio/visual operations of the Ballantyne Hotel with annual revenue of at least one million dollars and met client’s needs while exceeding customer expectations with repeat business.

Charlotte, North Carolina Area

Set-up and operation of audio/visual equipment and customer service.Facilitated the set-up and execution of corporate events that required audio, video, lighting and networking. Execution of live events. Large group relations that included Sales Force One with David Marriott, Arizona Cardinals, Detroit Lions, Seattle Seahawks, Nucor Corporation, NERC and many more.Selected accomplishment:• Over 70 credited hours in MVP International Training• Repeat business from customers based on customer service and experience from A/V presentation

Rock Hill, South Carolina

Managed non-profit college radio station with concert promotion, scheduling and on-air talent.Ran the day to day operations of college radio station to ensure smooth operations. Managed the administrative, technical and program aspects of the station. Held accountable by standards of campus integrity, directors and FCC standards. Experience Script writing for news videos and on-air voice overs for radio station and campus TV news.Selected accomplishments:• Implemented Internet streaming of live broadcasts• Raised campus awareness of station from below 10% to over 90% as manager• WINR Awards for Outstanding Years of Service (May 2006) & Accomplishments (May 2004)• Promoted and produced major concert with Roadrunner recording artist Trivium