* Coordinate programs from start to finish involving deadlines, milestones, and processes. * Determine need for improvements by devising evaluation strategies to monitor performance. * Supervise and secure all temp program staff for the final production of events in coordination with the SVP and Creative Director. * Manage bi‐weekly programming and marketing meeting in cooperation with the SVP and Marketing Director. * Draft key communications such as articles, presentations, reports and policies. Research strategic intent of, develops agendas for, and prepares materials or presentations for meetings. *Collaborates with others to facilitates projects and ensure timelines and action plans are accomplished. *Discover ways to enhance efficiency and productivity of procedures and people. Read program and grant requirements, oversee and coordinate implementation of requirements and reporting.

• Managed Level 1 Event Managers by training all job related duties, assigning year round events, supervising work schedule calendars, operations training, ensuring positive event manager productivity and feedback from clients.• Managed, planned and coordinated contracted services for clients’ events at Fairplex.• Sell and manage additional services and equipment that was not originally contracted.• Created and oversaw event information sheets and memos; reviewed event diagrams in accordance with contracted rented space; Fire and Building and Safety Codes and oversee event install through strike. • Acted as liaison between the client and Fairplex, streamlining communication to the appropriate departments and ensuring all updates and changes are communicated effectively.• Participated in internal and external meetings as required, including but not limited to walkthroughs and tours of event spaces for clients and vendors, department meetings, staff meetings, pre-event meetings, etc. • Acted as on-site manager for assigned special events to monitor entire event production, from install to strike. • Created post event notes upon completion of every event and meet with internal departments to review event successes and challenges.• Conducted post event surveys with each client with a goal of receiving feedback and connecting on future event opportunities.• Analyzed all aspects of event operations with a strong focus on continuous improvements in the guest experience and event experience.• Processed POs for the Event Management department and Event Production Solutions (EPS)• Quoted and contracted EPS rental equipment for onsite events

Manager of Guest Relations from 2012 - 2016 during the L.A. County Fair. Interviewed, hired and managed 30+ employees for the guest services department during L.A. County Fair. Managed and oversaw department labor budget. Reduced labor budget by 10% for the 2013, 23% for 2015 and 15% for the 2016 L.A. County Fair Guest Relations department. In addition to Guest Relations manager in 2012, served as the Special Events Manager as well over seeing 52 special events consisting of company and private picnics, community days, small festivals, PR and Sponsorship events all within the 21 days of the L.A. County Fair.

Administrative Assistant to 6 Directors of Resort Operations and the Senior VP of Resort Operations for over 35 managed resort properties. Coordinate and setup up board and annual meetings by reserving conference rooms, hotel rooms and meeting space, and planning menus. Process and assemble 2,500 board meeting packets yearly for all resorts along with annual meeting mailers and solicitations. Elected by Resort Operations Department to manage and coordinate annual 2012 Resort Manager’s Retreat and Conference. Assisted accounting with development and training of new position while exceeding current position responsibilities. Manage outlook calendar for all departmental duties, review and format BOD minutes, update BOD contact lists. Track legal documents, resort insurance and prepare payment of taxes. Data entry of various projects and proxies. Daily office transactions of filing, faxing, emails, invoicing, binding, answering and making phone calls.

Gather client information regarding projects and assist in developing the design and specifications of the project. Researching and sourcing of products to fulfill specifications. Assist in pricing of preliminary budgets as well as firm pricing for bid proposals. Assist designer with meetings for clients and potential clients. Daily office transactions of filing, faxing, emails, process purchase orders, answering and making phone calls.

Planned and coordinated Fairplex contracted services for client events. Immediately address all complaints from clients and public by applying problem resolution before, during and after events. Multi task between past, current and future events contracted. Sell and manage additional services that were first not contracted through Event Sales. Coordinated and worked closely with Operations and Hospitality departments to staff events based on the event’s needs. Developed new and online Event Meeting and Planner’s Manual. Supervised and managed four interns during Los Angeles County Fair 3 years in a row. Main liaison/manager for 5 interdepartmental events. Managed over 65 events a year and received back 3 years in a row greater than 70% positive evaluations on all events. 4 year member of Human Resource social committee at Fairplex. Evaluated and improved event functionality and increased patron overall experience. Increased volunteer involvement within community events by directly working with the Fundraising and Community departments.