Corey Fields Email & Phone Number

Surprise, Az, Us

United States

Scottsdale, Arizona, United States

Business Analyst work with Customer Remediation business partners to gather and document business requirements related to affected customers. Working with technical data teams throughout the process of pulling data and remediation execution.Skills: · Excellent verbal, written, and interpersonal communication skills· Ability to successfully engage in multiple initiatives simultaneously and meet deadlines amid shifting priorities· Basic… Show more Business Analyst work with Customer Remediation business partners to gather and document business requirements related to affected customers. Working with technical data teams throughout the process of pulling data and remediation execution.Skills: · Excellent verbal, written, and interpersonal communication skills· Ability to successfully engage in multiple initiatives simultaneously and meet deadlines amid shifting priorities· Basic understanding of how to interpret business needs and translate them into application and operational requirements· Basic understanding of SDLC, process, design and toolsets· Experience with business process flows/procedures, system requirements, user story development, test planning, test case.· Demonstrated experience working on requirements on moderately complex technical projects in a rapidly changing environment· Basic experience authoring detailed business requirements using a variety of structured techniques and methodologies· Demonstrated facilitation, leadership and organizational· Excellent MS office skills including Excel, Visio, PowerPoint and MS Project required· Experience with Agile software development planning and tracking tools such as Jira, EMH, Remedy.. Ability to translate and explain complex technical concepts to end-users· Knowledge of Project Management practices. Show less

Phoenix, Arizona

Responsible to build and maintain relationships with Divisional Business Analysts and Enterprise project team members, such as Enterprise Architects, Project Managers, IT Engineering groups, Business IT administrators, and Business Program Managers.Accountable for multiple projects at any given time and expected to provide technical analyst support for a wide variety of systems/solutions.Responsible for producing detailed solution design documents.Conduct walk through meetings of… Show more Responsible to build and maintain relationships with Divisional Business Analysts and Enterprise project team members, such as Enterprise Architects, Project Managers, IT Engineering groups, Business IT administrators, and Business Program Managers.Accountable for multiple projects at any given time and expected to provide technical analyst support for a wide variety of systems/solutions.Responsible for producing detailed solution design documents.Conduct walk through meetings of the produced documents with impacted technical groups, testing groups, servicing groups, and business groups.Follow solution delivery through implementation and facilitate review of solution results and effectiveness post implementation.Translate stakeholder requirements into tangible deliverable's such as functional specifications, user cases, user stories, workflow/process diagrams, data flows/model diagrams. Conduct walk through meetings of the produced documents with impacted technical groups, testing groups, servicing groups, and business groups.Oversee solution delivery through implementation and facilitate review of solution results.Liaison with division level business analysts and other projects teams.Act as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems.Provide technical assistance in identifying, evaluating, and developing technology solutions that are cost effective and meet business requirements.Act as an internal consultant within technology and business groups by using quality tools and process definition/improvement to re-engineer technical processes for greater efficiencies.Provide direction and/or guidance to less experienced staff.Contribute to team effort by accomplishing related results as needed.Evaluate risk related to requirements implementation, testing processes, project communication. Show less

Chandler Az

Acting lead for a wide range of portfolio planning activities in the server infrastructure domain focused primarily on overall Technology Refresh and Organic Growth . Acting liaison between multiple technology partners and technology operations teams by planning, conducting, and directing the analysis of complex technology & operations problems by leveraging holistic view from process, people and technology perspective.Acting expert technical resource for modeling, simulation and… Show more Acting lead for a wide range of portfolio planning activities in the server infrastructure domain focused primarily on overall Technology Refresh and Organic Growth . Acting liaison between multiple technology partners and technology operations teams by planning, conducting, and directing the analysis of complex technology & operations problems by leveraging holistic view from process, people and technology perspective.Acting expert technical resource for modeling, simulation and analysis efforts to drive platform metrics and consistency.Develop solutions to resolve issues as needed.Assure operational, security and compliance requirements are met for supported areas and oversees playbooks and user guides. Show less

Chandler, Arizona

Business Systems Consultant in charge of:- Controlling Point of Entry for requests made in the ETI Connectivity Asset Request Center.- Provide quality assurance of orders placed in the Connectivity Asset Request Center (CARC) to improve efficiencies through downstream processes.- Manage team inbox and ensure related updates are made to CARC in a timely manner- Partner with Wells Fargo Network Engineering, Service Management and Project Management teams.-… Show more Business Systems Consultant in charge of:- Controlling Point of Entry for requests made in the ETI Connectivity Asset Request Center.- Provide quality assurance of orders placed in the Connectivity Asset Request Center (CARC) to improve efficiencies through downstream processes.- Manage team inbox and ensure related updates are made to CARC in a timely manner- Partner with Wells Fargo Network Engineering, Service Management and Project Management teams.- Monitor CARC to ensure requests are updated and processed in a timely manner Show less

Tempe, Arizona

Business Analyst serving as the liaison between business units and the technology team. Responsible for understanding business requirements and challenges for internal clients and turn these into automated solutions, which includes mapping business processes, recommending opportunities for improvement, documenting requirements and producing specification. Work with other BA's, business users, accounting and IT to ensure that solutions meet requirements. Assist in coordinating system enhancement… Show more Business Analyst serving as the liaison between business units and the technology team. Responsible for understanding business requirements and challenges for internal clients and turn these into automated solutions, which includes mapping business processes, recommending opportunities for improvement, documenting requirements and producing specification. Work with other BA's, business users, accounting and IT to ensure that solutions meet requirements. Assist in coordinating system enhancement requests, create test scripts, conduct testing, and approve for release to production. Show less

Chandler, Az

• Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements• Planning, conducting, and directing the analysis of complex business problems to be solved with automated systems. • Provided Asset management for Wells Fargo sites, which included continental US and international sites.• Collects, Audits and Evaluates data using industry standard services such as: Windows, VMware, MS Office… Show more • Provided technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements• Planning, conducting, and directing the analysis of complex business problems to be solved with automated systems. • Provided Asset management for Wells Fargo sites, which included continental US and international sites.• Collects, Audits and Evaluates data using industry standard services such as: Windows, VMware, MS Office Applications, MS Excel, accounting/finance principles, PAC 2000 Remedy, and Discover asset management software.• Acts as a liaison between client area and technical organization.• Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Show less

Coronado, North Island Ca

. Working with ADP Support team to configure hardware or software to perform installations, upgrades, testing, working at optimization of capacity planning, data storage, efficiencies, and database growth.. Verifying, updating and maintaining COMNAVAIRPAC NTCSS database systems, stored procedures using industry best practices for security and efficiency.. Providing NTCSS database management for COMNAVAIRPAC CVN class vessels.. Working with application developers to know how… Show more . Working with ADP Support team to configure hardware or software to perform installations, upgrades, testing, working at optimization of capacity planning, data storage, efficiencies, and database growth.. Verifying, updating and maintaining COMNAVAIRPAC NTCSS database systems, stored procedures using industry best practices for security and efficiency.. Providing NTCSS database management for COMNAVAIRPAC CVN class vessels.. Working with application developers to know how applications work and testing results.. Creating, developing and managing internal procedures for various job functions within the NTCSS system.. Managing relationship between military personnel and vendors.. Working with implementation team to build, customize database structure specific to clients needs and industry best practices for security and efficiency. Show less

Greater San Diego Area

• Interacting extensively with clients of the company, or within departments.• Critical examination of clients' requirements and understanding the clients' operations and systems.• Translating the requirements of the client into workable models.• Determining the potential solutions and testing them for both technical and business compatibility.• Developing project feasibility reports and discussing them with the top management with regards to future… Show more • Interacting extensively with clients of the company, or within departments.• Critical examination of clients' requirements and understanding the clients' operations and systems.• Translating the requirements of the client into workable models.• Determining the potential solutions and testing them for both technical and business compatibility.• Developing project feasibility reports and discussing them with the top management with regards to future implementation.• Presenting the client with solutions generated, and familiarizing him with the new models.• Working with software developers and other end-users to ensure technical compatibility and user satisfaction (in IT jobs).• Planning a testing schedule for completing the system operations, comes after the client has adopted the new system into the workplace.• Supervising proper functioning of a new system as an ongoing process.• Apart from these official activities, being up-to-date with technical developments in the industry by subscribing to tech magazines and participating in developer summits and programs. Show less

Mitsc West Camp Pendleton

• Provide client support and technical issue resolution via phone and email• Monitor customer support requests in a high volume/highly fluctuating environment• Create and respond to tickets as necessary. Each ticket must have detailed troubleshooting documentation that explains the problem, details the work performed, and describes the resolution to the problem• Resolve issues to customer satisfaction• Prioritize tickets as appropriate• Escalate tickets when unable to… Show more • Provide client support and technical issue resolution via phone and email• Monitor customer support requests in a high volume/highly fluctuating environment• Create and respond to tickets as necessary. Each ticket must have detailed troubleshooting documentation that explains the problem, details the work performed, and describes the resolution to the problem• Resolve issues to customer satisfaction• Prioritize tickets as appropriate• Escalate tickets when unable to resolve issues, directing to appropriate departmental contact or vendor for problem resolution• Ensure timely resolution to customer service requests by help desk support personnel Show less

Oceanside Ca

• Supported the Marine Corps's tactical systems support activity at Camp Pendleton, which responsibilities included providing support and participation in the planning and execution of test activities in support of Marine Corps tactical system support activity. Lead the design development and execution of test and evaluation activities including but not limited to, developing test plans, test cases, scenarios, test procedures, scripts and data collection/analysis. Provided advanced technical… Show more • Supported the Marine Corps's tactical systems support activity at Camp Pendleton, which responsibilities included providing support and participation in the planning and execution of test activities in support of Marine Corps tactical system support activity. Lead the design development and execution of test and evaluation activities including but not limited to, developing test plans, test cases, scenarios, test procedures, scripts and data collection/analysis. Provided advanced technical training to ensure fault verification (Test Lead, System Analyst MCTSSA CAMP PENDLETON)• Facilitate MCTSSA and MAGTF Testing, modification and evaluation of DoD assets, using automated frameworks along with software applications to resolve software/hardware issues in an innovative and practical way (System Test Analyst, MCTSSA CAMP PENDLETON)• First Marine Expeditionary Force Tactical Defense Messaging Systems Administrator. Provided Automated Message Handling Systems training for over 200 First Marine Expeditionary Force personnel, to include, account creation, system updates to include IAVA, virus scan, software and hardware additions, but not limited to testing, and knowledge based support. Prepared monthly briefing reports to senior military and non-military personnel, via teleconference, boardroom brief, and VTC. Conducted site visit evaluations of military systems and administrative personnel. Administered training, maintenance evaluations, asset deployment, system auditing and FEN (Field Engineer Notification) updates of multiple DoD Tactical communication assets throughout the Western Pacific region of the United States (TSOF Support Analyst/ Systems Administrator, I MEF MCTSSA CAMP PENDLETON). Show less

Greater San Diego Area

• Created and instituted measures in order to safeguard DoD sensitive information within the command network. (Information Systems Security Officer (ISSO)• Maintained computer environment by identifying network requirements; installing, upgrades and monitoring network performance.• Supervised DoD personnel in ship’s Maintenance and Material Management program (3M).• Supervised day-to-day operations of the Electronic Key Management System (EKMS), which included Public Key… Show more • Created and instituted measures in order to safeguard DoD sensitive information within the command network. (Information Systems Security Officer (ISSO)• Maintained computer environment by identifying network requirements; installing, upgrades and monitoring network performance.• Supervised DoD personnel in ship’s Maintenance and Material Management program (3M).• Supervised day-to-day operations of the Electronic Key Management System (EKMS), which included Public Key Infrastructure (PKI) and FORTEZZA Card Management.• Researched, Developed and Administered military IT rating based curriculum to over seven hundred military personnel, which included curriculum development, practical application, concept comprehension, test/evaluation, and mentorship of U.S Naval personnel.• Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program. (US Naval instructor (Master Training Specialist quailed).• Managed, tested and implemented standard DoD operating communication procedures for military personnel and other subordinate entities. Established project-based processes that ensure critical record keeping and documentation, and timely preparation and transmission of DoD information both Classified and Unclassified (Communication Watch Officer).• Safety Officer in charge of monitoring workplace activities to ensure compliance of DoD Safety regulations and policies. (USS AMERICA, USS MOUNT WHITNEY, GREAT LAKES TRAINNING COMMAND) Show less

Naval Training Command Great Lakes

04/1988 to 07/1998Information Systems Technician• Created and instituted measures in order to safeguard DoD sensitive information within the command network. (Information Systems Security Officer (ISSO)• Maintained computer environment by identifying network requirements; installing, upgrades and monitoring network performance. • Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements.• Installed and… Show more 04/1988 to 07/1998Information Systems Technician• Created and instituted measures in order to safeguard DoD sensitive information within the command network. (Information Systems Security Officer (ISSO)• Maintained computer environment by identifying network requirements; installing, upgrades and monitoring network performance. • Installed, optimized and configured new servers and application upgrades in existing network environment as per requirements.• Installed and configured secured environments, VPN Internet connectivity of virtualized server environment and clients. (Network Administrator)• Supervised DoD personnel in ship’s Maintenance and Material Management program (3M Manager).• Supervised day-to-day operations of the Electronic Key Management System (EKMS), which included Public Key Infrastructure (PKI) and FORTEZZA Card Management. (EKMS Manager)• Researched, Developed and Administered military IT rating based curriculum to over seven hundred military personnel, which included curriculum development, practical application, concept comprehension, test/evaluation, and mentorship of U.S Naval personnel.• Participates in meetings, seminars, and training sessions to obtain information useful to training facility and integrates information into training program. (US Naval instructor (Master Training Specialist quailed).• Managed, tested and implemented standard DoD operating communication procedures for military personnel and other subordinate entities. Established project-based processes that ensure critical record keeping and documentation, and timely preparation and transmission of DoD information both Classified and Unclassified (Communication Watch Officer).• Safety Officer in charge of monitoring workplace activities to ensure compliance of DoD Safety regulations and policies. Show less

Bachelor'S Degree, Computer And Information Sciences And Support Services, 4.0

Associate Of Science (A.S.), Computer And Information Sciences And Support Services, 4.0

Activities and Societies: American leagon member, Boys club Counceler.