• Assisting clients with advertising needs via telephone and email.• Lead sourcing for new prospects.• Work with clients to find the right type of advertising for their products and/or services.• Communicating with other departments to ensure clients' advertising needs are met and resolved in a timely manner.• Tailored sales approaches and techniques to the specific needs of the client to increase marketing effectiveness.• Always maintained friendly and professional customer interactions.• Developed strong relationships with advertisers and negotiated pricing following established procedures.• Sold non-traditional advertising in niche publications, commercial publications, and digital platforms.

• Established working relationships with clients by organizing various events.• Coordinated photographers, videographers, musicians, and deejays during rehearsals and sound checks.• Corresponded with clients to answer questions and resolve issues.• Confirmed permits and insurance needed for events.• Launched social media campaign to promote services and upcoming events.• Performed event coordination for larger parties, gatherings, and concerts.• Managed administrative logistics of events planning, event booking, and event promotions.• Coordinated with participating vendors during event planning.• Arranged sound equipment, transportation, and other day-of-event needs.• Performed face-to-face meetings to finalize contracts for services and event details.

• Inbound/outbound calls.• Assisting clients with loan applications over the phone.• Advising clients to email or fax in necessary documents.• Finalizing loans applications.• Setting up payment arrangements for customers.• Processing payments via phone.• Assisted customers by answering questions and fulfilling requests.• Defused customer concerns with exceptional conflict and problem resolution skills.• Handled 200 outbound and inbound calls daily with the goal of collecting outstanding debt. • Used skip tracing resources to locate debtors and updated information in the company system.• Reviewed collection reports to determine the status of collections and amounts of outstanding balances.

• Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.• Conducted in-depth interviews with celebrities, politicians, and newsmakers, including David Suzuki, Dog the Bounty Hunter, and Manitoba Premier, Greg Selinger.• Oversaw the daily production of several radio programs including the “Big Phat Morning Show”.• Spearheaded promotional appearances on behalf of the station and increased sales for advertisers.• Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.• Writing and voicing commercial scripts.• Administrative and payroll duties.• Recruiting and training new recruits.• Organizing employee schedules.• Read commercials and announcements into the microphone following prewritten scripts.