Staff Quality Engineer
Current• Statistical Process Control (SPC) Lead for all customer audits: preparing material, directly interfacing with customers on a regular basis, answering questions and handling all follow-ups• Lead cross-functional Continuous Improvement Process team, with stakeholders from 14+ departments • Reduced SPC Interlock Rate from 2.3% to 1.8% (a 22% reduction) by creating a process flow maps, reference documents, and team member training• Served as lead SPC trainer for the factory for foundry and automotive customers, creating and delivering an SPC course• Mentored current managers that are new to leadership, giving guidance on how to achieve the team’s objectives and represent the team externally• Received two president’s awards for SPC Noise Reduction Initiatives in 2022, and Grade Alignment Project in 2023 (10 given per year for the company)