Corey Lee Email & Phone Number

Kapolei, Hi, Us

Honolulu, Hawaii, United States

Responsible for developing engaging in-store marketing campaigns that promote energy-efficient products to help meet program savings targets. Key duties include coordinating impactful POS displays and signage with retailers; conducting training to educate store staff; gathering content for social media and web campaigns; analyzing data to refine future marketing plans; and building relationships with distribution contacts. Support Hawai‘i's goal of 100% clean energy by 2045 by empowering residents and businesses to make smart energy choices.Selected Contributions:• Increased in-store rebate signage awareness - Increased fridge trade-up by 22% and increased heat pump water heater redemptions.• Conducted Workshops - Created positive feedback and interest from the staff at 2 workshops.• Pop-Up Events - Acquired and executed the company's first-ever retail pop-up event; Attracted residents and acquired email addresses for newsletters.• Interpersonal Relationships - Built positive relationships with each retailer for open communication and information.• ACE Hardware Lighting Promotion - All allotted supplies from Hawaii Energy were sold out by the promotion end date; Received positive feedback and information for future events.

Honolulu, Hawaii

Administer all aspects of operations, including expense control, pricing, and budgeting. Manage and direct 15 team members, including hiring, training, and performance evaluations. Prepare and control pricing and budgets and generate profit and loss statements. Collaborate with customers to maximize satisfaction and gain sales.Selected Contributions:• Grew sales by 600% in four years.• Featured in Ben Franklin’s Craft Bulleting Magazine, MidWeek, Pacific Business News, Hawaii Parent Magazine, Tiny TV, and 93.1 KQMQ for product quality and professional customer service.

Kapolei, Hawaii, United States

Provided excellent customer experiences, fostered a positive culture for highly satisfied customers, and returned visits. Open to constructive feedback and worked towards all expectations, being a team player and actively helping the team by communicating on a consistent basis. Flexibility by being cross-trained in different roles that includes sales floor, registers, entrance greeter, store replenishment, store cleanliness, and off hours stock team.Selected Contributions:• Positive Customer Engagements to which many asked if I was a manager at Bath and Body Works.• Garnered additional shifts through the Shyft App to assist the team for coverage and customer service.• Offered to stay on as an Associate after the holiday season being a Seasonal Associate.

Honolulu, Hawaii, United States

Positive leadership, family values, pride, dedication, and empowerment have increased team performance and productivity by 50% through proper training, development, and implementation of guidelines and expectations. Using exciting and creative methods to engage and motivate existing and incoming associates. Increased sales by 30% through planned and coordinated merchandising, servicing, maintenance, and reducing shrink. Collaborated with store management, sales department, distribution, and accounting to achieve positive and profitable results. Updated and modernize operations while creating a cohesive service to streamline daily tasks and reduce costs.Selected Contributions:• Reduced customer complaints from 300 complaints per month to 1 per month, representing a reduction of 99.6667%.• Established positive relationships with store managers at more than 150 stores on the island of Oahu by visiting them face-to-face on an ongoing basis.• Reduced payroll hours from 1100 hours per month to 300 hours per month, a decrease of 72.7273%, saving the business more than $26,000 per month.• Helped my team and my company by servicing up to 30 stores a day to save an additional $2,500 a month on payroll.• Reduces damages by 30% by helping production defects with proper training and handling of products.• Developed and implemented the first MOP (Merchandising Operation Procedures) in the Hawaiian Isles 41 years of business.• Established and implemented merchandising guidelines and expectations.• Created and implemented the first annual employee assessment in 41 years of business.• Created and implemented employee self-assessments with schedule goals and improvements.

Aiea, Hawaii, United States

Role model through positive customer experience and promoting a culture of honesty and integrity. Increased team performance and productivity by 30% through cross-training existing and incoming associates, coaching, recognition, constructive feedback, and empowerment. Planed and coordinated increased sales through merchandising, marketing, and team building experiences. Reduced stores shrink by 10% through effective training, loss prevention, and merchandising processes.Selected Contributions:• Selected into the Accelerated Coordinator Program within the first 3 months of employment. Only 10 out of 80 Coordinators in Hawaii were selected for this program.• Promoted from Merchandise Coordinator to Back Room Coordinator after 4 months of employment.• Promoted to Manager on Duty after 5 months of employment.• Promoted to Key Carrier after 5 months of employment.

Honolulu, Hawaii, United States

Led daily store operations, including accounting, finance, HR, marketing, and public relations. Supported team efficiency by strategically delegating day-to-day activities for 32 employees. Propel team productivity via ongoing performance monitoring, using motivational approaches. Cross-trained existing employees to improve team agility and performance. Monitored $10M budget to control costs and secure expenditures for technology upgrades, labor, capital assets, and inventory purchasing. Oversaw loss prevention, purchasing, and merchandising processes.Selected Contributions:• Identified growth opportunities via creation of monthly sales sheets, outlining all sales, customer count, and average sales per customer.• Achieved optimal shift staffing, creating and implementing color-coded system to visualize different shifts. • Expanded social media reach with engaging Instagram and Facebook posts. • Reduced overtime by designing timecard conversion sheet, calculating using 100 units instead of 60 minutes. • Coordinated with HR to provide extensive development, training, mentoring, and evaluation, ensuring employees attained or surpassed goals. • Boosted productivity and employee unity by collaborating with team members to construct goals timeline.• Constructed a detailed store map for inventory and fire safety using Adobe Illustrator and Photoshop. • Established over half of store operations processes, with most still in use today.

Supervised and monitored three merchandising employees in adherence to company standards. Created and implemented innovative visual displays and social media presentations to attract customer interest and advance sales. Promoted products and trends to transfer stock and prepare for incoming inventory. Selected Contributions:• Drove operational improvements to save costs and expand profitability.• Increased sales 15-20% by conceptualizing, designing, and implementing store displays, social media, and merchandise to initiate customer interest and buy-in.• Enhanced overall appearance of store via optimal product placement.

Produced original, creative tabloid ads for print media, promotional advertisements, and marketing materials on stringent timelines. Coordinated graphic design projects, consultations, and vendors to meet established project requirements. Researched trends, customized and elevate brand messages to reach and capture target audience interest, drive customer engagement, and grow profits.Selected Contributions:• Elevated profits and customer satisfaction after identifying and implementing creative advertising programs.• Launched creative advertising projects to optimize profits and brand recognition.

Led and supported 150 employees, including department managers and supervisors, with assignments and complex problems by applying motivational and analytical strategies. Maintained strong customer relations and effective customer service standards. Administered capital budget for the store. Managed merchandising and customer-focused loss prevention strategies.Selected Contributions:• Developed and implemented training and mentoring strategies to raise employee engagement.• Earned fast-track promotion to Store Director; initially hired as first non-internal front-end manager.

Customer service, management duties, supervise, motivate, employee training & development, productivity, purchase of goods, budgeting, merchandising & presentation, marketing, advertising, loss prevention, all store operations, human resource duties, financials, administrative duties, multi task under strict deadlines and ensuring safety of employees and customers.

Honolulu, Hawaii

Customer service, management duties, supervise, motivate, employee training & development, productivity, purchase of goods, budgeting, merchandising & presentation, marketing, advertising, loss prevention, all store operations, human resource duties, financials, administrative duties, multi task under strict deadlines and ensuring safety of employees and customers.

Provide customer service, supervise, train and develop the work of staff members to ensure productivity and advancements. Plan and coordinate sales through merchandising and marketing. Effectively perform multitude of tasks required under strict deadlines. Ordering, stocking, merchandising, cashiering, receiving deliveries, and ensuring safety of employees and customers.

Customer service, management duties, supervise, motivate, employee training & development, productivity, purchase of goods, budgeting, merchandising & presentation, marketing, advertising, loss prevention, all store operations, human resource duties, financials, administrative duties, multi task under strict deadlines and ensuring safety of employees and customers.