Corey Lee Email and Phone Number
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Respected operations executive with a 25 year history of working in the financial services industry. Most recently focused on credit operations, deposit operations, contact centers, card production, and vendor management. Excellent people leader with a proven ability to deliver results while creating a productive and inclusive culture.
Capital One
View- Website:
- capitalone.com
- Employees:
- 55043
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Commercial Bank Chief Operating OfficerCapital One Nov 2022 - PresentCharlotte, North Carolina, United StatesResponsible for horizontal functions within the Commercial Bank division including operations, marketing and strategic initiatives.
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Customer Operations ExecutiveCapital One Aug 2021 - Nov 2022Mclean, Virginia, United StatesDirect responsibility for 13,000 associates in addition to significant supplier capacity. Management of operations including bank customer service, card operations, card customer service, card fraud/disputes, and card collections/recovery.
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Retail Bank Senior Operations ExecutiveCapital One Mar 2018 - Jul 2021Mclean, Virginia, United StatesResponsible for associates domestically as well as vendor capacity internationally. Functions include, contact center, deposit operations, cash operations, and the ATM network. Direct report of the President of Capital One Bank.
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Call Center Operations ExecutiveCapital One Jan 2016 - Feb 2018Washington D.C. Metro AreaLed the consumer call center function for the banking division. Accountable for customer performance, associate engagement, budget efficiency, and quality for 1,100 associates.
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Customer Marketing ExecutiveCapital One Jul 2013 - Jan 2016Washington D.C. Metro AreaResponsible for marketing to existing customers. Additional cross-line of business responsibility for Net Promoter Score measurement and reporting.
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Senior Director, Small BusinessCapital One Jul 2011 - Jul 2013Washington D.C. Metro Area
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Small Business Service And Retention ExecutiveBank Of America Feb 2009 - Jul 2011Charlotte, North Carolina AreaResponsible for the service and retention strategy for Small Business customers. -
Strategic Initiatives ManagerBank Of America Sep 2003 - Jan 2009Charlotte, North Carolina AreaDrove a portfolio of initiatives that successfully increased revenue and decreased expenses in the Credit Card division. Conducted in roles of increasing responsibility over 6 years as a part of the Supply Chain Management and Marketing organizations.
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Project ManagerBank Of America Oct 2002 - Sep 2003Charlotte, North Carolina Area
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Private Equity Co-Owner/OperatorPersonnel Unlimited Jun 2001 - Jan 2003Charlotte, North Carolina AreaSuccessfully acquired two temporary staffing companies, merged operations, expanded, and exited day-today management responsibilities.
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ConsultantAccenture Jun 1998 - Jun 2001Charlotte, North Carolina AreaConsultant in the Financial Services Industry Practice primarily focused on digital banking and M&A.
Corey Lee Skills
Corey Lee Education Details
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Finance, General
Frequently Asked Questions about Corey Lee
What company does Corey Lee work for?
Corey Lee works for Capital One
What is Corey Lee's role at the current company?
Corey Lee's current role is Commercial Bank COO @ Capital One | Financial Services Expert.
What is Corey Lee's email address?
Corey Lee's email address is th****@****hoo.com
What schools did Corey Lee attend?
Corey Lee attended North Carolina Agricultural And Technical State University.
What skills is Corey Lee known for?
Corey Lee has skills like Customer Retention, Customer Service, Strategy, Small Business, Channel, Retail Banking, Credit Cards, Banking, Commercial Banking, Credit, Financial Risk, Financial Services.
Who are Corey Lee's colleagues?
Corey Lee's colleagues are Melanie Rosner, Preeti Gaur, Danny Novoa, Ana María Ortiz Rechnitz, Dallas Gibson, Chealsea Neal, Ross Van Doren.
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