Corey Lindley Email & Phone Number

Greater St. Louis Area

Express Scripts

• Skilled in:X2O software and installation for Lab Visits with multiple presentation stops, JAMF for MacBooks, Avaya phones and Software to create extensions, Learn and replace complex hardware while restoring the.
• Is responsible for the day to day performance and operation of both hardware and software. Installs, configures, troubleshoots, and repairs computer workstations and local area networks, monitors performance, diagnoses.
• Helped implement new on-boarding process for the new hires in our HQ buildings that will now be used by our other NFS locations in the country. New hires now receive their Laptops at new hire orientation and I give a.
• Troubleshooting including providing accurate, timely and creative solutions to end-user computer and network problems and escalating more complex problems to senior staff.
• Schedules installations/ upgrades and provides system maintenance in accordance with IT procedures.
• Implements approved operating system enhancements and recommends systems modifications to reduce user problems.

Greater St. Louis Area

BJC Health Care – Information Services Analyst· On Medical Group deployments would work with managers, doctors, nurses and other medical staff to schedule times to switch out their Windows XP devices for Windows 7 and ensure all programs and features work correctly by fixing any issues on site. Would work with vendors to install specialty software and.

Provide courteous phone support that ensured the highest level of customer service and satisfactionEffective customer service that resolves issues timely and accurately Minimized downtime from POS (Point of Sale) system issuesLogged accurate records of all support issues Provided customer with easy to read case resolution descriptionDeveloped and.

Creation, maintenance, & mass maintenance of security roles using PFCG (profile generator) and SUPC (mass generate) in SAPSegregation of Duty (SOD) analysis and remediation on roles and users including role clean-up (SAP GRC).Mitigation control analysis and Audit review.User administration, maintenance, & mass maintenance using SU01 (user maintenance) and.

Rhein-main AB Frankfurt Germany

Implemented new computerized Leave system from paper system and provided training and user support Provided support for computer based applications via telephone, email and in personWorked with different squadrons to ensure completion of tasks through effective communicationUpdated computerized military personnel data system in OracleMonitored personnel.

Bachelor Of Science, Computer Management And Information Systems & Business Management

Associate Of Science, Business Administration