Office Manager & Insurance Agent

Hired as an hourly employee and progressed to Shift Manager, Assistant Manager, then to General Manager- Assisted in opening, and operating the Greenville/Fayetteville Which Wich locations - Responsible for the hiring, training, and development of staff- Effectively communicate business objectives, goals, and policy changes down the chain of command - Handle or facilitate all customer service issue and complaints in a timely manner - Responsible for daily operations of the restaurant

Hired as a line employee and was promoted to shift manager within 2 years - Open and closing specialist, responsible for daily operations of the store- Completed daily duties and responsibilities as directed from upper management- Interviewed, hired, and trained new staff to maintain appropriate staff levels - Maintained and controlled all labor and food costs at a below company average