Corey Ratner Email & Phone Number

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

San Diego, California, United States

• Manage operations of processing team responsible for on-time home loan closing for self-employed and high value customers.
• Hire, coach and train processors to improve productivity and maintain customer loyalty
• Drive pipeline and build strong internal relationships by effectively partnering with sales and operations leaders.
• Direct initiatives to increase compliance around customer complaint capture, increasing division’s compliant complaint documentation rate by 45%.

Orange County, California, United States

• Performed data-based analysis to identify risks and strengths and supported CLG managers and their direct reports throughout initial onboarding and training.
• Developed strategy that increased employee productivity and controlled risk in collaboration with sales management.
• Implemented mock branch audit interviews with managers to improve branch audit scores and worked to identify best practices to capitalize on opportunities and replicate across regions.
• Participated successfully in the Wells Fargo Mentorship Program as mentor and mentee.

San Diego, Orange And Riverside Counties

• Provided processing management, support, and training to WF Joint Venture and Private Mortgage Banking division. Interviewed, hired, and onboarded loan processors to support the San Diego area.
• Developed and motivated processors through effective coaching, training delivery, performance management, and recognition.
• Recognized as a top scoring manager during annual Team Member Connection Survey in 2009.

Southern California Market

• Provided sales development consulting and coordinated with regional, area, and branch managers to focus on company initiatives and goals.
• Provided support and training to the field on new and existing sales tools to increase productivity.
• Facilitated Sales Essentials classroom training for newly hired loan officers every month.
• Developed and delivered training materials for transition of legacy Wachovia employees to WF.

Southern California Market

• Provided support that included business process analysis, consulting, and creating of reporting and sales presentations.
• Developed Mortgage Consultant Development Plan used as new hire training tool throughout region and effectively trained 150 loan officers to transition to new online application software.
• Created accountability system for branch managers to increase recruiting activities and hiring.
• Managed compliance issues to ensure adherence to government policies, such as Regulation B.
• Implemented quality validation file review system to help branches reduce and avoid regulatory fines.

Huntington Beach, California, United States

• Originated mortgages as part of team with President’s Club Loan Officer
• Assisted customers to apply for and close residential home loans on time
• Responsible for self-sourced customers and following up on bank branch referrals
• Created online and bank branch marketing materials to increase and promote home loan leads

Bachelor Of Business Administration - Bba, Finance And Art History

Activities and Societies: Golden Key International Honour Society Cox School of Business Mentorship Program VolleyballGraduated Magna Cum.

200 Hr Ytt, Yoga Teacher Training/Yoga Therapy

Completed and Yoga Alliance certified in 200 Hr. Yoga Teacher Training